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About USS

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise,

excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best practice programs. Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers. By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

Primary Purpose

The Senior Director, Events and Emergency Services is a strategic and operational leader responsible for the nationwide execution of large-scale events and the coordination of rapid emergency deployments

across United Site Services. This role manages the entire lifecycle of both planned events and urgent response scenarios - from sales alignment and project scoping to logistics planning, workforce

deployment, and asset mobilization. This leader oversees a team of events & emergency leaders, ensuring they are equipped and assigned appropriately, while partnering across Procurement, Fleet, and Field Operations to deliver seamless, compliant, and high-impact results. This role utilizes data-driven planning, resource forecasting, and process discipline to ensure that USS can scale quickly, execute flawlessly, and exceed customer expectations in both routine and emergency situations.

Essential Functions

• Partner with Sales to scope and secure event and emergency response contracts; align planning with growth goals and service standards

• Define KPIs for event performance, emergency readiness, and operational execution

• Assign and coach Project Managers (PMs) based on event complexity, geography, and workload balance

• Use historical and pipeline data to forecast labor needs and manage staffing levels

• Lead the execution of high-visibility events from planning through teardown, ensuring timeliness, quality, and safety

• Coordinate with Procurement and Fleet to secure necessary supplies, equipment, and subcontractors

• Develop and execute emergency preparedness protocols and response strategies

• Oversee rapid team and asset mobilization for disaster deployments

• Ensure proper allocation, tracking, and utilization of equipment and assets

• Own end-to-end financial management for events, including event calculator budgeting, forecasting, spend tracking, and ongoing updates to the event calculator to ensure P&L accountability and profitability.

• Oversee change orders and scope adjustments, partnering with Regional Finance Managers to protect margins, ensure accurate billing, and conduct post-event financial reviews.

• Lead cross-functional coordination with Operations, Sales, Procurement, Fleet, and Customer teams

• Conduct post-event debriefs to drive continuous improvement in safety, efficiency, and customer experience

• Develop dashboards and reports to monitor operational and customer performance

• Promote a culture of accountability, learning, and process innovation

• Travel up to 50% to support event execution and emergency response efforts

• Perform other duties and projects as assigned

SUPERVISORY RESPONSIBILITIES

This role has supervisory responsibilities

Qualifications

QUALIFICATIONS

EDUCATION

Min/Preferred

Education Level

Description

Minimum

4 Year / bachelor’s degree

in Business, or a related field or an equivalent

combination of education and experience

Preferred Graduate Degree in Business or related field

EXPERIENCE

Minimum Years of Experience

Maximum Years of Experience

Comments

10

Experience managing operational execution, largescale

projects, or events

7

leadership experience, leading large diverse teams to achieve results

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

+ Demonstrated success leading large-scale event logistics and emergency deployments

+ Expertise in workforce planning, resource allocation, and operational forecasting

+ Strong command of budgeting, cost controls, and margin management

+ Skilled in cross-functional leadership and project coordination

+ Adept at managing safety, compliance, and regulatory obligations

+ Excellent interpersonal, communication, and stakeholder management skills

+ Ability to lead calmly and effectively under pressure or crisis conditions

Physical Requirements

Demand Frequency

+ Sit while answering phones or reply to emails

+ Use hands and fingers to handle, control or feel objects tools or controls

+ Repeat the same movements when entering data

+ See details of objects that are less than a few feet away

+ Speak clearly so listeners can understand

+ Understand the speech of another person

+ Focus on one source of sound and ignore others

+ Hear sounds and recognize the difference between them

+ See differences between colors, shades and brightness

Benefits Summary

All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:

+ Holiday & Paid Time Off (pro-rated for Part-Time employees)

+ Medical/Pharmacy

+ Dental

+ Vision

+ Employer-Paid Short-Term Disability

+ Employer-Paid Employee Basic Life & Accidental Death and Dismemberment

+ Voluntary Employee Life & Accidental Death and Dismemberment

+ Voluntary Spousal Life

+ Voluntary Dependent Life

+ Hospital Indemnity, Accident and Critical Illness

+ Commuter/Transit Account

+ Healthcare Flexible Spending Account

+ Dependent Care Flexible Spending Account

+ Health Savings Account

+ 401(k) with employer match

+ Employer-Paid Employee Assistance Program (EAP)

+ Employee Discounts

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

Salary Range

$185,000.00 – $195,000.00 / year

Pay Transparency Statement

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

EEO Statement

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.