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NTT DATA's Client is seeking a Lead/Architect Java/MS Developer with IVR

to design and architect scalable Java-based microservices solutions.

Provide technical leadership to development teams and mentor junior developers.

Develop APIs and backend services using Spring Boot, Spring Reactive, and RESTful standards.

Implement caching strategies using Redis.

Drive DevOps best practices using CI/CD pipelines.

Work on containerized deployments using Docker and Kubernetes.

Collaborate with cross-functional teams to ensure robust and scalable application architecture.

Monitor applications and systems using New Relic and other logging/monitoring tools.

Ensure secure, high-performance, and maintainable coding practices.

Lead the design, development, and deployment of IVR solutions including AI and chatbots, ensuring alignment with business requirements and customer needs.

Oversee the integration of IVR systems with telephony platforms, CRM, databases, and other enterprise systems to provide seamless functionality.

Manage and mentor a team of developers and engineers, providing technical guidance and ensuring best practices.

Monitor, analyze, and optimize IVR performance, addressing latency, call flow issues, and enhancing user experience.

Work closely with business stakeholders, product managers, and cross-functional teams to gather requirements and deliver solutions that enhance customer satisfaction.

Ensure ongoing maintenance, troubleshooting, and timely updates of IVR systems to maintain reliability and comply with evolving technology standards.

Skills Required:

+ Overall 7+ years of experience.

+ strong experience in Java/J2EE, Spring, hibernate with expertise in design, development, performance tuning, microservice, troubleshooting and deployment

+ Good understanding of ECS, Kubernetes, and open shift.

+ We should be well versed with designing and architecting solutions with the latest tech advancements.

+ Extensive experience system analysis and in programming of software applications

+ Experience in managing and implementing successful projects

+ Subject Matter Expert (SME) in at least one area of Applications Development

+ Ability to adjust priorities quickly as circumstances dictate

+ Demonstrated leadership and project management skills

+ Consistently demonstrates clear and concise written and verbal communication

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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