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Senior Technical Sales Engineer - Apptio
- IBM (Durham, NC)
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Introduction
IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
Your role and responsibilities
A Technical Sales Engineer is responsible for tailoring company solutions to meet the needs of customer use cases as part of creating proof of concepts in a sales cycle. Analyze large data sets and build advanced data models to provide valuable business insights. Assist Solution Consultants in the execution of RFP responses, customized demos, workshops, and any other Presales activities. Collaborate with the engineering team to understand customer feedback in the field and provide guidance on incorporating new technical features into products. Build and maintain presales demos and suggest enhancements, bug fixes, and new content into demo assets to be used in the field.
Required technical and professional expertise
* Bachelor’s degree, or equivalent experience in Computer Science, Data Science, Engineering, Finance or a related field
* Prior experience in application or web programming or 2 years experience in: Data manipulation, database management and administration or business intelligence tool configuration and programming.
* Solid experience in a business or technical analyst role for medium to large scale business software implementation projects.
* Creating comprehensive cloud Finops strategies that align with industry best practices
* Transforming and analyzing IT data sets to build TC models and showcasing business value to prospective clients
Preferred technical and professional experience
* Knowledge of Cloud Service Providers products and services
* One or more of the following knowledge areas is a plus:
* PMP and/or Agile Methodology certification or relevant experience
* Apptio product knowledge
* TBMA certification
* FinOps certification
* AWS/Azure/GCP practitioner certification
* Specific knowledge of IT services and financial management including budgeting cost allocations, capital & operating expense handling, program portfolio management, and application / infrastructure support.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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