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Introduction

IBM Procurement Services (IPS) delivers Source-to-Procure process expertise to IBM’s external clients as a world-class business process outsourcing (BPO) provider. The IPS Project Manager is responsible for solution and execution of the Implementation phase for new IPS outsourcing contracts. The Project Manager’s role is to drive the client and the implementation team through the transformation of our client’s organization to the agreed IBM procurement delivery model. This is an external client-facing / consulting role that requires up to 75% travel to client office locations.

Your role and responsibilities

* Lead the Implementation Project Management Office

* Coordinate Implementation work-streams activities

* Manage the Integrated Implementation Project Plan, tracking all pre go live work streams, including IT, tools and application deployment

* Maintain the RAIL (Risk, Action, Issue Log)

* Monitor the project staffing and financial plan

* Report to clients and IBM stakeholders on Implementation phase progress

* Work with the IPS Solution Architect Manager to define the integrated pre go live solution, that enables the Solution Architect delivery model and provide the corresponding input to client proposals (cost case, proposal, approval process, client presentations, due diligence, contract negotiation)

* Act as the single point of contact and escalation for all implementation related activities

* Manage the implementation and deliver within time and cost commitments

* Communicate the implementation schedule and status to the engagement team, the delivery team, and the client

* Drive/manage subcontractors/third party providers required for the project

* Be accountable for the project and ultimate delivery service quality

* Ensure customer understands their responsibility in the implementation period

* Participate in setting realistic customer expectations for services being provided

* Participate in setting implementation expectations with customer (i.e. processes, measurements and services, going through discovery phase, with the that no surprises will be encountered)

* Responsible for cost management of the implementation budget

* Initiate and maintain all support documentation associated with the project

Required technical and professional expertise

* Ability to travel, both domestically and internationally, up to 75% is required

* Project management experience in a procurement environment is required

* This is a client-facing role and good communication/soft skills are a requirement

* Team leadership experience (i.e., promoting teamwork and enabling communication between the different work-streams involved)

* Candidate should be proficient in MS Office, MS Visio, MS Project

* Minimum Education: BA

Preferred technical and professional experience

* Knowledge of procurement shared service delivery model is a strong plus

* Experience leading major transformation projects in a service outsourcing environment is a strong plus

* 6 Sigma Green Belt Certification is a strong plus

* PMP Certification is desirable

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.