• Front Desk & Data Entry Specialist

    French Consulting (Hanscom AFB, MA)


    We are looking for individuals who want to join our team at Hanscom Air Force Base.

     

    Job Opportunity: Front Desk & Data Entry Specialist

     

    Start Date: September 30, 2025

     

    Schedule: Full-time position

     

    Make a Difference Supporting the Military Community

     

    Are you detail-oriented, personable, and passionate about helping others? Do you thrive in a professional environment where each interaction contributes to mission success? If so, this position could be the perfect opportunity.

     

    We’re seeking a Front Desk & Data Entry Specialist to provide essential administrative support to service members, civilians, and their families at the Military & Family Readiness Center (M&FRC) at Hanscom Air Force Base. This is more than just a desk job—it’s a chance to be the welcoming face of a critical support hub.

     

    What You’ll Do

    Customer Engagement & Front Desk Support

    + Greet and assist walk-in clients and telephone callers in a professional and welcoming manner.

    + Determine the nature of client needs and direct them to the appropriate M&FRC team member.

    + Promote awareness of M&FRC programs and services during client interactions.

    Scheduling & Program Coordination

    + Register clients for M&FRC classes and workshops, ensuring accurate and timely communication.

    + Coordinate Transition Assistance Program (TAP) sessions and send reminders per program guidelines.

    Data Entry & Records Management

    + Enter and maintain data in AFFIRST and other tracking systems.

    + Monitor client sign-ins and generate monthly usage reports in the required format.

    Facility Upkeep & Administrative Support

    + Maintain a tidy and organized front desk area—align chairs, restock materials, and report any equipment issues.

    + Safeguard all government-provided equipment and materials in accordance with established security procedures.

     

    What You Bring

    Experience & Skills

    + Minimum of 12 months in a customer service or administrative role.

    + Strong computer proficiency: Microsoft Office (Word, Excel), web-based applications (Edge, Chrome), and data entry platforms.

    + Excellent verbal and written communication skills.

    + Professional demeanor and ability to interact constructively with a diverse clientele.

    Preferred Attributes

    + Familiarity with military protocol and support systems.

    + Understanding of the unique needs of military families and a sensitivity to working within that culture.

    + Self-motivated and organized, with strong interpersonal and problem-solving skills.

     

    Why You’ll Love It Here

     

    + 🎯 A meaningful role where your work supports those who serve

    + 🧑‍🤝‍🧑 Be part of a welcoming, mission-driven team

    + 🌟 Opportunity to grow professionally within a unique federal support environment

     

    Ready to Apply?

     

    If you’re ready to contribute to a team that directly supports the military community, we want to hear from you.

     

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    French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

     

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