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Description

We are seeking a Senior Software Development Engineer to join our Gen AI & Strategic Initiatives team that spans our Amazon Luna and Prime Gaming business. You will be a critical early member as we drive towards two key areas of AI integration 1) to create new types of Gen AI native games and gameplay experiences and 2) to enhance productivity of our internal team through the adoption of best practices and tools as well as the creation of agents.

As a Gen AI Technical Leader, you'll architect next-generation tools that will drive the adoption of transformative AI solutions for both external game developers as well as our internal engineering teams. You will be a hands-on builder who designs, develops, and operates the platform infrastructure to support both proprietary and third party models. Your expertise in distributed systems and API design will enable you to build resilient, performant solutions that abstract the complexity of multiple AI providers behind unified interfaces. In addition to creative primitives, you will also lead the work to implement agents for workstreams across Engineering, Martech, business intelligence and more.

We're looking for a Senior Software Engineer with a developer-focused, customer-obsessed mindset, strong ownership mentality, and deep expertise in building production systems at scale. This is an exciting opportunity to excel in a dynamic, scrappy environment where you’ll shape the future of gaming with AI.

Key job responsibilities

* Drive platform architecture decisions - Work closely with GenAI leadership to understand model requirements and translate them into scalable platform capabilities; contribute to technical design reviews and architectural decisions

* Build and operate high-scale API infrastructure - Design, develop, and maintain secure, scalable APIs using AWS API Gateway that provide unified access to multiple AI service providers including Bedrock, SageMaker, and vendors like ElevenLabs; implement robust authentication, authorization, and credential management systems

* Launch cross-functional agents - Identify key use cases to increase productivity and partner with domain experts to create agentic workflows and systems.

* Evaluate & optimize performance - Design caching strategies, implement request optimization, and build cost monitoring systems to deliver low-latency responses while managing expenses across multiple AI service providers

* Support developer experience and adoption - Create developer tools, SDKs, documentation, technical demos and sample code to accelerate adoption; provide technical support and guidance to internal and external developers integrating with the platform

* Implement comprehensive observability and monitoring - Build end-to-end logging, metrics, alerting, and dashboards to ensure operational excellence; define and monitor SLAs, implement automated response systems, and create runbooks for incident management

* Design throttling and resource management systems - Implement sophisticated rate limiting, quota management, and traffic shaping to ensure fair usage across gaming workloads while protecting underlying AI services from overload

* Ensure enterprise-grade security and compliance - Implement secure credential injection, token management, encryption in transit and at rest, and audit logging to meet gaming industry security standards and compliance requirements

* Drive operational excellence and reliability - Build automated deployment pipelines, implement chaos engineering practices, conduct post-incident reviews, and continuously improve system resilience and availability

About the team

The Amazon Luna Prime Gaming team is leveraging the power of the cloud to enable customers to experience the rich and immersive world of gaming on all of their existing devices. It represents an exciting and truly new product and business, with a high degree of innovation, and an opportunity to reach a large volume of passionate customers. The Gen AI & Strategic Initiatives team is a new cross-functional team pioneering AI-powered features that elevate gameplay and drive engagement in exciting new ways. This team works at the intersection of cloud gaming, AI, and interactive entertainment, building experiences that will change how games are discovered, developed, and played by millions.

Basic Qualifications

- 5+ years of non-internship professional software development experience

- 5+ years of programming with at least one software programming language experience

- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience

- Experience as a mentor, tech lead or leading an engineering team

- Bachelor's degree in computer science or equivalent

- Proven experience with AWS services including API Gateway, Lambda, ECS/EKS, CloudWatch, and IAM

- Experience working in 0-to-1 product environments, ideally in gaming or tech companies with a focus on AI

- Excellent written and verbal communication skills, with the ability to explain complex technical concepts to non-technical stakeholders

- Proven experience shipping Gen AI-powered features at scale from pilot to production and a deep understanding of AI trust and safety considerations

- Strong technical fluency in Generative AI, including a deep understanding of large language models (LLMs), AI model behavior, and trade-offs (e.g., model size, latency, cost, and output quality).

- Passion for staying current with the latest developments in AI technologies, and applying those insights to real-world product challenges

Preferred Qualifications

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

- Contributions to open-source AI projects

- Background in developer productivity or developer experience roles

- Master's degree in Computer Science or related field

- Background in gaming, with a passion for building features that engage and delight players

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $151,300/year in our lowest geographic market up to $261,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.