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Associate Advisor, People Services
- Liberty Latin America (PR)
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What's the role?
As an Associate Advisor, People Service you will be responsible for supporting the operation of the People Services Team to provide efficient, innovative, and customer-centric solutions to our internal stakeholders. Working within the established guidelines and procedures, delivers quality customer service in line with our established Service Level Agreement.
How can you add value?
Essential Duties and Responsibilities, but not limited to the following:
+ Input confidential people data - including pay, job changes, security clearances, etc.
+ Produce ad hoc people reporting as needed.
+ Interact with colleagues as the initial point of contact to People functions.
+ Answer inquiries related to Human Resources benefit plans, policies, procedures, and programs. This will include Payroll and general tier 1 support.
+ Perform verification of employment of employees globally.
+ Own, manage and update HR data.
+ Manage timely all the requests received through the local ticketing system.
+ Maintain accurate records on Shared Drive to facilitate easy retrieval of information, management decisions and audit reviews.
+ Follow and understand any sox procedure of the area.
+ Prepare information required for internal/external audit processes.
+ Any other duties consistent with the general level, nature and function of the role.
+ Support in projects related to the People Services Team as assigned by your direct leader.
+ Promote compliance with Liberty’s mission, vision, values, policies, and practices.
+ Demonstrate and ensure compliance with the Customer First Philosophy, all Liberty Latin America’s policies, and procedures, including the Code of Conduct and Liberty safety standards and procedures.
+ Other functions may be assigned.
What Do You Need?
Education and/or Experience:
Bachelor's degree required in Human Resources or Business Administration.
2-5 years of experience in human resources generalist roles
Complete knowledge of labor laws in Puerto Rico
Other qualifications:
+ Fully bilingual
+ Good verbal, written and communication skills, good attention to details.
+ Uses good time management and prioritizes daily tasks.
+ Strong computer skills and experience with relevant software programs.
+ Analytical, and problem-solving skills.
+ Good interpersonal and organizational skills.
+ Ethical values.
+ Previous HR experience.
Liberty Puerto Rico provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, citizenship, age, marital status, social status, sexual orientation, gender identity, protected veteran, military service obligation, disability status, genetic information, political affiliation, and being or being perceived as a victim of domestic violence, sexual assault, or stalking. In addition to federal law requirements, Liberty aligns with applicable local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Assessment, background check and drug test will be required to successful candidate.
If you believe you have been discriminated against you may notify the Equal Employment Opportunity Commission, the Federal Communications Commission, or other appropriate agency.
What Do You Need?
Education and/or Experience:
Bachelor's degree required in Human Resources or Business Administration.
2-5 years of experience in human resources generalist roles
Complete knowledge of labor laws in Puerto Rico
Other qualifications:
+ Fully bilingual
+ Good verbal, written and communication skills, good attention to details.
+ Uses good time management and prioritizes daily tasks.
+ Strong computer skills and experience with relevant software programs.
+ Analytical, and problem-solving skills.
+ Good interpersonal and organizational skills.
+ Ethical values.
+ Previous HR experience.
Liberty Puerto Rico provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, citizenship, age, marital status, social status, sexual orientation, gender identity, protected veteran, military service obligation, disability status, genetic information, political affiliation, and being or being perceived as a victim of domestic violence, sexual assault, or stalking. In addition to federal law requirements, Liberty aligns with applicable local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Assessment, background check and drug test will be required to successful candidate.
If you believe you have been discriminated against you may notify the Equal Employment Opportunity Commission, the Federal Communications Commission, or other appropriate agency.
How can you add value?
Essential Duties and Responsibilities, but not limited to the following:
+ Input confidential people data - including pay, job changes, security clearances, etc.
+ Produce ad hoc people reporting as needed.
+ Interact with colleagues as the initial point of contact to People functions.
+ Answer inquiries related to Human Resources benefit plans, policies, procedures, and programs. This will include Payroll and general tier 1 support.
+ Perform verification of employment of employees globally.
+ Own, manage and update HR data.
+ Manage timely all the requests received through the local ticketing system.
+ Maintain accurate records on Shared Drive to facilitate easy retrieval of information, management decisions and audit reviews.
+ Follow and understand any sox procedure of the area.
+ Prepare information required for internal/external audit processes.
+ Any other duties consistent with the general level, nature and function of the role.
+ Support in projects related to the People Services Team as assigned by your direct leader.
+ Promote compliance with Liberty’s mission, vision, values, policies, and practices.
+ Demonstrate and ensure compliance with the Customer First Philosophy, all Liberty Latin America’s policies, and procedures, including the Code of Conduct and Liberty safety standards and procedures.
+ Other functions may be assigned.
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