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Description We are looking for a detail-oriented Medical Front Desk Receptionist to join our team on a long-term contract basis in Laguna Hills, California. In this role, you will play a critical part in ensuring a seamless experience for patients and staff while utilizing your expertise in Epic Systems and bilingual communication skills. This position offers the opportunity to contribute to a dynamic healthcare environment while maintaining high standards of service.

Responsibilities:

• Manage patient scheduling and appointment updates using Epic Systems to ensure accuracy and efficiency.

• Oversee the registration and check-out processes for patients, ensuring a smooth and efficient experience.

• Respond promptly to patient inquiries regarding referrals, test results, prescriptions, and other concerns, connecting them to the appropriate departments.

• Maintain and update patient records in Epic Systems, guaranteeing accuracy and compliance with healthcare standards.

• Work closely with medical staff to streamline patient flow and enhance service delivery.

• Assist with administrative tasks, such as filing, data entry, and correspondence, to support the front desk operations.

• Answer incoming calls and provide information or direct them to appropriate personnel.

• Utilize basic medical terminology to communicate effectively with patients and healthcare professionals.

• Ensure bilingual communication in English and Spanish to serve a diverse patient population. Requirements • Proven experience as a Medical Receptionist or in a similar role within a healthcare setting.

• Proficiency in using Epic Systems for scheduling, record management, and administrative tasks.

• Bilingual fluency in English and Spanish is required to support patient communication.

• Strong organizational skills with the ability to multitask in a fast-paced environment.

• Knowledge of basic medical terminology to ensure accurate communication.

• Excellent interpersonal and customer service skills to handle patient interactions professionally.

• Ability to manage inbound calls and provide accurate information or route them effectively.

• High attention to detail and accuracy when handling patient records and administrative tasks. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .