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Position Title:National Student Exchange Coordinator

Job Group:Professional & Scientific

Required Minimum Qualifications:Bachelor’s degree

Preferred Qualifications:Past participation in study or work away program.

Experience with social media management.

Experience conducting and/or facilitating presentations.

Demonstrated experience providing individualized academic or personal support to students.

Job Description:

Are you looking for a role where every day brings something new and exciting? Are you passionate about making a real difference in students’ lives?

If so, The Dean of Students Office (DSO) with Iowa State University is currently accepting applicants for a National Student Exchange Coordinator! We are seeking a motivated and student-focused individual to support student engagement in study away opportunities through the National Student Exchange (NSE) program. This position will be classified as a Student Services Specialist I.Under the supervision of the director, this individual plays a key role in guiding students through the entire study away process—including program promotion, outreach, individual advising, interviews, placement, pre-departure support, and return to campus. This position also helps welcome and orient incoming NSE students from partner institutions across the consortium.Additionally, they will be responsible for hiring, training, and managing a small team of undergraduate ambassadors who assist with outreach and program promotion.

What You'll Do:

+ Meet with prospective outgoing NSE students and advise them on program requirements and campus selection.

+ Manage NSE application portal, conduct interviews, and accept qualified applicants.

+ Plan and execute pre-departure events to prepare outgoing students for exchange.

+ Support incoming students by helping them with the application process, answering questions, and providing necessary referrals.

+ Plan and coordinate incoming student orientation.

+ Facilitate experiential programming for incoming NSE students.

+ Develop holistic advising/support check-ins for incoming students to help them adjust to ISU, access campus resources, and feel supported.

+ Coordinate marketing, promotion, and outreach activities such as conducting presentations, creating social media content, etc.

+ Maintain the NSE Student Ambassador program by recruiting, hiring, training, and scheduling hourly NSE student ambassadors.

+ Assist with assessment of the program through focus groups, surveys, and other projects.

This is a five-year, fixed term position with the opportunity for renewal.

Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship. Immigration sponsorship is not available for this position.

About National Student Exchange:

Since 1968, National Student Exchange has offered students a domestic alternative to study abroad. What began with three campuses exchanging just seven students has grown into a network of over 170 universities, placing large numbers of students each year! Iowa State University is pleased to offer exchanges through this program. Since its founding, more than 90,000 students have participated in NSE. The National Student Exchange was founded as a counterpart to study abroad programs, recognizing that not every student is seeking a study opportunity outside of the United States. For more information, please visit the link below.

https://nse.dso.iastate.edu/

Level Guidelines• Individual contributor position with developing professional and/or technical skills working under immediate to general supervision• Grasps professional-level knowledge and concepts of field while working in a progressive learning mode• Works on problems and issues of somewhat limited scope• Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained• Responds to inquiries and issues, escalating to manager or higher level workers as appropriate• May lead projects of limited scope and complexity• May provide guidance to students

Appointment Type:Regular with Term Appointment (Fixed Term)

Proposed End Date or Length of Term:August 24, 2030

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS805

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program

Original Posting Date: July 22, 2025

Posting Close Date:August 4, 2025

Job Requisition Number:R17421

By focusing on the future and providing the best student experience possible, Iowa State University (http://www.iastate.edu/) attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.