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Dealership:L0287 Baierl Subaru

Baierl Subaru of Pittsburgh

Shop Foreman/Dispatcher

Pay: Upwards of $65,000/year based on experience

Responsibilities:

+ Schedule and assign daily work objectives for the service consultants.

+ Monitor performance and counsel service consultants with behavioral or performance issues.

+ Train, coach, supervise and assist service consultants.

+ Assist in the service reception during peak traffic times by greeting customers in a timely and friendly manner to obtain customer and vehicle data.

+ Maintain all supplies required to operate the service drive.

+ Communicate with team leaders to determine status of jobs.

+ Review the open repair order report on a daily basis, review and resolve any open repair orders that are beyond current week's business.

+ Partner with all other dealership personnel to ensure quality of service provided to customers.

+ Perform quality inspections of vehicles being returned to customers.

+ Follow up with customers to ensure satisfaction with service work.

+ Understand and comply with federal, state and local regulations such as those governing the disposal of hazardous waste, OSHA right-to-know act, etc.

+ Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals.

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Qualifications:

+ Commitment to providing the highest quality of customer service

+ Strong attention to detail and sense of urgency.

+ Excellent communication skills both written and oral

+ Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate

+ Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

+ Time Management – ability to prioritize workload and manage one’s own time

+ Typing – ability to type efficiently

+ Mathematics – using mathematics to solve problems.

+ Accounting - knowledge of basic accounting principles

+ Acceptable driving record and a valid driver's license in your state of residence

We offer best in class industry benefits:

+ Competitive pay

+ Medical, Dental and Vision Plans

+ Paid Holidays & PTO

+ Short and Long-Term Disability

+ Paid Life Insurance

+ 401(k) Retirement Plan

+ Employee Stock Purchase Plan

+ Lithia Learning Center

+ Vehicle Purchase Discounts

+ Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.