• Advancement Coordinator

    Goodwill of the Finger Lakes (Rochester, NY)


    SUMMARY:

    The Advancement Coordinator supports the growth and operational efficiency of Goodwill of the Finger Lakes through a blend of development and marketing responsibilities, with a strong emphasis on fundraising operations and administrative coordination. This role is essential in managing gift processing, supporting donor communications, maintaining data integrity, and contributing to the department’s strategic initiatives.

     

    The Advancement Coordinator works closely with the Finance team to ensure accurate gift reconciliation and will play a key role in the organization’s CRM migration. As a peer to the Advancement Specialist--the coordinator provides broad departmental support with a particular focus on fundraising logistics and donor engagement.

     

    This position is ideal for someone who is detail-oriented, collaborative, and passionate about advancing Goodwill’s mission. All team members are expected to embody and promote the values of Goodwill BLUE in their daily work.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    Donor Relations, Gift Processing and Acknowledgement (25%)

     

    + Participate in monthly reconciliations to ensure financial accuracy.

    + Generate timely and accurate donor acknowledgment letters using the CRM system.

    + Maintain donor databases and contact lists to support cultivation and outreach efforts.

    + Ensure data integrity and support Advancement staff with CRM management and reporting.

     

    Grant Development & Administration (20%)

     

    + Support the development of compelling grant proposals and content to support mission programs.

    + Collaborate with internal teams to gather relevant data and impact stories.

    + Track grant deadlines, submissions, and reporting requirements.

     

    Communication and Data Tracking (20%)

     

    + Support donor communications through email campaigns, mailing lists, and eBlasts.

    + Maintain and update CRM, event, and email marketing databases.

    + Compile and report monthly metrics to support departmental data tracking and decision-making.

    + Serve as a key participant in the transition to a new CRM system, ensuring continuity and data accuracy.

     

    Events and Marketing (20%)

     

    + Support annual events working in collaboration with Mission Advancement team including registration, event promotion and developing branded collateral as needed.

    + Assist with coordination of Goodwill volunteers.

    + Place orders to ensure timely delivery of items to support events and other initiatives.

    + Assist with Goodwill community relations events such as open houses, ribbon cutting ceremonies, community education activities and other special occasions.

     

    Administrative Support (10%)

     

    + Manage calendars, schedule meetings, and coordinate team logistics.

    + Handle correspondence, phone calls, and email communications as requested.

    + Maintain organized files, records, and documentation.

    + Prepare reports, presentations, and meeting agendas as needed.

     

    Other duties as assigned (5%)

     

    + Provide occasional support and assist with special projects as assigned.

    QUALIFICATION REQUIREMENTS:

    To perform this job successfully, an individual must be able to demonstrate proficiency in meeting competencies required for position; able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and/or ability required.

    Qualifications:

    + Bachelor’s degree in Nonprofit Management, Journalism, Communications, Health Education and/or Community Engagement and three to five years’ experience in public relations, marketing, and/or advertising, high level administration, or equivalent combination of education and related experiences required. Excellent writing, editing and communication skills required.

    + Strong interpersonal and communication skills, with the ability to engage diverse audiences.

    + Comprehensive understanding of Microsoft 360 and tools to empower team collaboration.

    + Experience with database and systems.

    + Ability to work independently and collaboratively in a fast-paced environment.

    Preferred Qualifications:

    + Knowledge of fundraising best practices and trends.

    + Proficiency in CRM software and data analysis tools.

    WORK ENVIRONMENT:

    While performing the duties of this job the employee is usually working in a combination of a warehouse and retail store environment. At times this employee may be exposed to the outside environment. The noise in this environment will be moderate to loud. Is expected to periodically travel within Goodwill of the Finger Lakes territory. Occasional travel to other states or Goodwill territories as well.

    AVAILABILITY:

    Must have open/flexible availability and be willing to work evenings & weekends.

    PHYSICAL DEMANDS:

    While performing this job's duties, the employee is regularly required to sit or stand for extended periods of time and work extensively with computers. The employee will be required to occasionally lift and/or move up to 5 – 20 pounds. The employee needs to have reasonable mobility.