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Summary This position is located in the Charleston Passport Agency, Passport Services Directorate, Bureau of Consular Affairs, (CA/PPT/CPC), in the U.S. Department of State. This position is responsible for overseeing passport operations essential to effective and efficient delivery of services, business operations, for the assigned passport agency. Responsibilities Responsible for the assembly of information and compilation of reports dealing with production figures, aging data, and cost of operations. Develops criteria for goal evaluation and for program effectiveness by identifying and analyzing pertinent information, assessing accomplishments, and recommending action. Plans and conducts program evaluations focusing on the efficiency and effectiveness of agency operations, using knowledge of pertinent government-wide laws and regulations, Departmental policies, and precedents. Responsible for implementing the assigned passport agency's delegated budget relating to travel, training, awards, overtime, and other budgetary expenditures in support of both short-term and long-term management operational goals and directives. Analyzes and tracks audit workload at the assigned agency, including distribution of audit burden, for use by the management team in developing and implementing action plans for reducing audit backlogs. Requirements Conditions of Employment Qualifications Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience maintaining Internal Control requirements to ensure the security and integrity of operations and services; and Experience studying, analyzing, and making recommendations for new program policies and processes. There is no substitute of education for specialized experience for the GS-12 position. Education Education requirements do not apply to this vacancy announcement. Additional Information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or [email protected]. If eligible, situational telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.