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Our Mission

At Prose, we don’t believe in “one-size-fits-most.” We create custom beauty that’s inclusive to all hair & skin types, needs, and preferences. Each of our beauty products are customized to a person’s needs based on the results from an online consultation. The individual data is processed through a proprietary algorithm and made-to-order in the Prose lab using natural active ingredients. Marrying emerging technologies with the best in beauty, Prose is truly creating something special.

This is the opportunity to join a fast-growing startup and an energetic team that works together to deliver creative solutions that are transforming the way people think about and shop for personalized beauty. We’re looking for talented problem solvers who lead with passion and who face any task with a positive mindset.

Position Summary

The Preventative Maintenance Technician - Lead is responsible for maintenance and care for all production assets at Commerce, CA. The role provides support to daily Prose Operations by guiding, coaching, and facilitating junior technicians in maintenance-related tasks. In addition, this position will be responsible for troubleshooting and resolving live production related issues.

Equipment setup (assembly, tear down and troubleshooting). - 40% (will be responsible for troubleshooting and resolving live production related issues)

Process development and Project work - 20%

Preventative maintenance - 20%

Inventory management - 10%

Coaching junior technicians and coordinating projects with direct supervisor. - 10%

Key Responsibilities

+ + Works with Operations leadership team to guide and monitor day-to-day executional maintenance tasks for the maintenance team. Tasks will include coordinating production/machine set-up, corrective and preventive maintenance, and parts inventory.

+ Ability to respond quickly and effectively to minimize line downtime and production interruptions. Strong diagnostic and troubleshooting skills for root cause analysis across mechanical, electrical, pneumatic, and software systems. Comfortable making temporary fixes while developing long-term solutions that enhance reliability and uptime.

+ Communicates with direct supervisor on execution of work orders, trends in downtime/equipment breakdowns, process improvement etc..

+ Example of equipment:

+ Automated filling, capping and labeling machines

+ planetary centrifugal mixers,

+ label printers

+ pumps

+ etc..

+ Conduct periodic maintenance checks on equipment and systems to ensure everything is up to standard.

+ Troubleshoot, log, and repair unplanned downtime events related to equipment.

+ Complete maintenance work orders in a timely manner.

+ Create and maintain an asset log for all production equipment utilizing a CMMS system. (computers, mixers, scanners, etc)

+ Log equipment usage, parts replacement, and scheduled maintenance to ensure maximum uptime.

+ Train production staff on proper handling and use of equipment.

+ Fill out a daily shift log of completed and pending tasks to facilitate communication between shifts.

+ Periodically report to leadership potential downtime issues.

+ All other duties as assigned.

Key Qualifications

+ Technical degree or certification with hands-on experience with automated manufacturing equipment, especially in the cosmetics, personal care, Food and Beverage, High Speed Automation lines, or pharmaceutical industries.

+ Strong understanding of robotics systems (e.g., robotic arms for capping, filling, labeling) and the ability to troubleshoot mechanical, electrical, and software issues.

+ Proficiency with PLCs (e.g., Allen-Bradley, Siemens)

+ Experience with sensors, actuators, conveyors, and servo systems in high-speed production environments.

+ Familiarity with vision systems, often used for fill-level checks, label placement, or defect detection.

+ Strong familiarity with Windows OS, Microsoft Suite of products (Word, Excel) and navigating computer file management systems is a must.

+ Excellent communication skills.

+ Knowledge of OSHA safety standards, LOTO procedures, and cGMP or FDA regulations, especially relevant in skin/hair care manufacturing.

+ Experience with cleanroom or hygienic environments is a plus.

+ Physically capable of lifting ~50 lbs.

+ Flexible with availability to accommodate business needs.

+ Familiarity with label template management software (Codesoft, Bartender) preferred.

+ Experience with cleanroom or hygienic environments is a plus.

Perks & Benefits

Prose fosters inclusivity, learning, and diversity within our teams and workplace. Just as we celebrate unique beauty, every team member is encouraged to show up as their full self. In addition to creating an environment where all individuals feel welcome, we offer benefits that include:

+ A competitive and flexible PTO policy

+ Competitive compensation package

+ Company sponsored health care plan (medical, dental and vision plans)

+ 401k + matching

+ $125 monthly wellness allowance

+ FSA and commuter benefits

+ Snacks and vending machine available on site

In California, the anticipated base salary range for this role is $29.00 - $31.00/hour annually. Actual compensation will be commensurate with experience, qualifications, knowledge, and skills. This role will be an in-office position based out of our Commerce, CA office and the expectation is that this person will be in the office for all scheduled shifts.

Prose Values

Intentional Inclusivity

+ We know the best ideas come from open minds and willingness to listen. While our products cater to the individual, an invitation into our process is always open to our community.

+ We value our differences and diverse backgrounds by communicating openly, managing with transparency and striving to understand one another’s perspective. It’s a key ingredient to our innovation.

Connected Collaboration

+ Our strength as a group will outlast our efforts as individual contributors. With offices across countries, staying inventive and agile deepens our clear vision and consistent communication.

+ We stay in a spirit of entrepreneurial collaboration: We do not have consensus at all times, but we trust one another to work toward our common goals. Our success is an expression and result of our progressive and gratifying teamwork.

Driven, Together

+ We value ownership and coaching that encourages employees to think constructively and creatively about the business. We view employees as leaders and individuals who are accountable, resourceful and responsible. Anyone and everyone is encouraged to lead.

+ We recognize that in order to continue thinking one step ahead, we will need to try new things. We strive to provide an open environment that accepts this truth, making space for new ideas to emerge.

Humanity Always

+ We assume good intentions in every interaction, keeping ourselves accountable for the climate we create. We seek to understand our co-workers through this lens of conscious benevolence, authenticity and fellowship.

+ We operate with the intention of preserving resources, creating an environment we can all live in – for our business and the world. Sustainable care is essential to our ethos as an organization. We take a mindful approach to how we think about our people (employees) and our planet.