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At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations (https://www.virtua.org/locations) , we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program (https://www.virtua.org/about/eat-well) , telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location:

Pennsauken - 6991 North Park Dr.

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

40

Additional Locations:

Job Information:

Schedule:

Includes all 7-days of the week, 10-hour shifts, rotating every 6-weeks.Job Summary:

The Supervisor of Care Coordination is a working supervisor who also provides administrative support to maintain routine operations with the underlying objective of enhancing quality and cost-effective care. They will implement care coordination activities that align with the strategic goals of ICM to promote growth and development of staff to meet those goals set for the department and organization. They will collaborate with case management leaders to support the onboarding, education, and growth of team through communication, use of technology, and best practice, and maintenance of department policies and procedures in accordance with ICM standards and will serve as a resource to the Case Management Team.

Position Responsibilities:

Care Coordination- facilitates the role of Care Coordination and supports transition of patient care through the continuum. Ensures appropriate departmental operations for care coordination through assessment, documentation, multidisciplinary rounds, and patient advocacy are met. Works collaboratively with leadership and team to assist in advocacy and implementation of practice models of care.

Supports daily activities by ensuring payroll, staffing, scheduling, and assignments meet the standards set within the department.

Provides quality review of documentation to assure appropriate interventions, methods, and communication. Educates and facilitates a culture of continuous quality improvement. Medical record review for quality and process improvement. Collaborates with case management leadership to facilitate development of department targets and monitors process to meet goals. Identifies opportunities for improvement and communicates appropriately.

Supports ICM and global G&O through staged escalation and, recognition of barriers and issues.

Supports departmental and organizational improvement activities including Shared Governance, Operational Excellence, and/or additional committees.

Required Experience: Required:

Minimum 5 years of care coordination experience.

Knowledge of applicable state, federal and third-party regulations and standards.

Excellent verbal and written communication skills, critical thinking, problem solving, conflict resolution, and de-escalation skills

Required Education:

Graduate of an accredited School of Nursing with BSN or Graduate of an approved School of Social Work with a Master’s Degree. Training / Certification / Licensure:

Licensure and/or certification from the State of New Jersey as an MSW or Registered Nurse.

Case Management Certification Preferred

Annual Salary: $86,960 - $138,844

The actual salary/rate will vary based on applicant’s experience as well as internal equity and alignment with market data.

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information click here (http://view.publitas.com/kelly-1/virtua-benefit-guide-pt-2025/) .