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Sr Specialist, Field Clinical
- Terumo Neuro (Aliso Viejo, CA)
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12780BR
Title:
Sr Specialist, Field Clinical
Job Description:
Deliver technical, clinical, and educational support for all MicroVention products. Conduct training sessions and provide case support to physicians and hospital staff. Additionally, collaborate with key internal functional groups to drive continued product success, assist in development of clinical resources and programs, and demonstrate expert knowledge of neurovascular procedures to enhance product effectiveness and improve patient outcomes. Job duties:
+ Provide clinical case support to physicians and hospital support staff for neurovascular procedures using MicroVention products, ensuring adherence to instructions for use and best practices for optimal safety and effectiveness.
+ Facilitate educational and technical trainings for physicians and hospital support staff focusing on best practices for the initial use of new technologies and ensuring the safe and effective application of all MicroVention products.
+ Collaborate with the North American Sales team to provide optimal technical and clinical support for product evaluations, new physician users, clinical in-services, and educational programs for all MicroVention products.
+ Develop a comprehensive understanding of the appropriate application of all MicroVention products in neurovascular procedures.
+ Support evaluations of new products thru education and clinical case support.
+ Mentor new Field Clinical Team (FCT) members by providing case observation shadowing, pre-case planning, anatomy review and post-case review.
+ Lead analysis and reporting on clinical performance issues and support post market surveillance as needed.
+ Support regional physician training programs (e.g., EDGE, Next Roadshow).
+ Assist with clinical training and field support for newly hired field associates.
+ Collaborate with representatives from key functional groups including, but not limited to, Marketing, Sales, Sales Training, PACE, Clinical Research, and R&D to drive success of current and future MicroVention products.
+ Support research and analytics on competitive products and their potential impact on MicroVention business; provide recommendations and support for development of product positioning, education materials, and product development programs.
+ Present on FTC calls, as well as regional and national meetings, to share product and procedural information, with the goal of educating and enhancing understanding across the North American Field team.
+ Assist in the development of clinical education materials along with Marketing and Sales Training for use and distribution by North America Field associates.
+ Advance new product development by participating in physician preference testing, pre-clinical testing, evaluation of new products, and new product technical case support as needed.
+ Assist in New Hire Training Phase 1, as needed and available.
+ Complete assigned administrative tasks promptly and thoroughly, including, but not limited to, trunk stock scans, expense reports, and other duties as directed by the clinical leadership team.
+ Ensure the organization and maintenance of relevant files containing anonymized, HIPAA-compliant case images and documents.
+ Communicate frequently and effectively with local and regional Territory Sales Managers to best support business outcomes through strategic collaboration.
+ Comply with applicable Laws and Regulations, adhere to Quality Management System processes and requirements as well as demonstrate Ethics and Integrity in all matters and at all levels throughout the organization.
+ Perform other duties and responsibilities as assigned.
Auto req ID:
12780BR
Location:
Aliso Viejo, California, USA
Department Name:
420-North America Sales
Qualifications:
1. Technical, associate, or bachelor’s degree, or equivalent combination of education and experience.
2. Registered Radiologic Technologist (R.T.) CV, VI, CI, Registered Nurse (R.N.) or Endovascular, Cardiac background with a minimum of five (5) years of experience in the Angio-Suite (or equivalent) interventional procedures, with experience in neuro endovascular therapies as a technologist or nurse preferred.
3. Minimum of three (3) years of experience as a Neuro endovascular interventional supervisor or manager in a hospital setting OR minimum three (3) years of prior medical device industry experience with Neuro/Peripheral/Cardiac interventional company OR minimum one (1) year of experience with MicroVention at the Clinical Specialist level.
4. Knowledge of complete vascular anatomy (cardiovascular system) and physiology with an extensive focus on Neurovascular/Peripheral catheterization knowledge, techniques, and skills.
5. Capability and flexibility to travel to hospitals and participate in clinical case.
6. Understanding of project management, clinical study project, trials, and personnel management.
7. Strong written and verbal communication skills; capable of effectively interfacing/communicating with sales staff and cross-functional MicroVention teams.
8. Moderate computer and iPad skills with working knowledge of MS Excel, Word, PowerPoint, Teams, Outlook, and maintaining customer databases.
9. Extremely reliable and dependable.
10. Neurovascular/peripheral catheterization knowledge, techniques, and skills.
11. Ability to recognize normal and abnormal disease processes as they relate to clinical cases and the use of MicroVention products.
12. Ability to effectively articulate MicroVention product use, concepts, outcomes, and clinical advantages.
13. Ability to effectively interface with physicians, staff, hospital administration, Sales and Marketing peers, and R&D, Engineering, and Clinical Research staff.
Desired Qualifications
1. Endovascular industry experience preferred.
2. Ability to handle multiple tasks effectively and consistently meet deadlines.
3. Provide attention to detail.
4. Ability to work both as a team and autonomously.
External-Facing Title:
Sr Specialist, Field Clinical
Posting Country:
US - United States
Salary Range:
$83,000 - $109,000 (Compensation could be higher/lower based on education, experience or skill sets)
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
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