• Field Service Technician

    Aerotek (Oostburg, WI)


    Description

    As a Field Service Technician, you will provide foundational service and support for Viking Masek’s packaging machinery, such as VFFS machines, multi-lane stick pack machines, and rotary fillers. This role focuses on building technical skills, supporting other technicians on complex tasks, and delivering excellent customer service. This role involves efficiently managing customer service-related issues, product service alerts, troubleshooting, and warranty matters. Utilizing ERP tools, you will assist in generating service reports, maintaining call logs, and contributing to customer experience reporting, ensuring our customer database remains in impeccable condition. Your key responsibilities include understanding both the company and customer’s technical needs. This encompasses establishing and maintaining industry and company technical knowledge, collaborating with Project Managers and cross-functional teams, and researching and evaluating onsite solutions to address organizational technical challenges. You are expected to be an industry expert, particularly in packaging machines and technical skillsets.

     

    Skills

     

    mechanical, electrical, service, packaging machinery

     

    Top Skills Details

     

    mechanical,electrical,service

     

    Additional Skills & Qualifications

    Nice to haves:

    Experience installing and servicing packaging/Bagger machines

    Living within 1 hour of an airport

    Experience Level

    Intermediate Level

     

    Pay and Benefits

     

    The pay range for this position is $62400.00 - $90000.00/yr.

     

    Insurance Benefits: Includes health, dental, and vision insurance.

     

    Retirement Plans: 401(k) plans with company matching.

     

    Paid Time Off: Generous vacation and paid holidays.

     

    Additional Perks: May include wellness programs, flexible work arrangements, and employee development opportunities.

     

    Workplace Type

     

    This is a fully onsite position in Oostburg,WI.

     

    Application Deadline

     

    This position is anticipated to close on Aug 5, 2025.

    About Aerotek:

    We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

     

    Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.