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Tourism Information Counselor 1 WAE

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Tourism Information Counselor 1 WAE

Salary

$12.03 - $20.61 Hourly

Location

Kentwood, LA

Job Type

Classified

Job Number

CRT-2025-210927-PW

Department

Culture Rec & Tourism-Tourism

Opening Date

07/22/2025

Closing Date

7/31/2025 11:59 PM Central

+ Description

+ Benefits

About this Job

This is a part-time position located at the Kentwood Welcome Center in Kentwood, LA.

The Louisiana Office of Tourism is committed to promoting Louisiana as a top travel destination and growing the state’s tourism industry to make tremendous economic impacts in all 64 parishes. To accomplish that goal, we have developed strategic marketing initiatives to maximize our efforts.

Minimum Qualifications

No training or experience required.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere.

Job Duties and Other Information

Job Duties:

+ Meets and greets traveling public, welcoming them to Louisiana.

+ Listens to questions and provides appropriate answers and counsel on how visitors may spend their time in Louisiana.

+ Encourages visitors to spend more time in Louisiana by suggesting alternative routes and activities.

+ Answers inquiries, in person, by telephone, email, or other means, about what there is to see and do in Louisiana.

+ Works with other counselors and supervisor to secure reliable information on current activities, festivals, attractions, lodging, restaurants, and other tourism related businesses in order to be knowledgeable about pertinent events, exhibits, activities, and new developments in tourism business, and to continually increase general knowledge of the state.

+ Works with other travel counselors and the supervisor to continually compile, file, and update reference materials, and utilizes the internet responsibly in order to increase the resources available and to find answers’ to visitors unusual questions.

+ Attends and participates in job safety training, position and center specific training, and other courses that may be required or recommended.

+ Undertakes clerical assignments including but not limited to brochure ordering and inventory, photocopying, filing, regular entry of visitor register information into the ZIP code database, and brochure placements in racks.

Position-Specific Details:

Appointment Type:This position will be filled as a part-time Classified WAE, limited to 1,245 working hours in a 12 month period. **Starting Hourly Pay varies, depending on experience.**

Work Schedule: The Kentwood Welcome Center is open from 8:30 AM-5:30 PM, Monday-Sunday. This position will re required to work weekends and holidays.

How To Apply:

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link aboveand complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.

Louisiana as a State, is a Model Employer for People with Disabilities.

For further information about this vacancy contact:

Pacee Wallace

Department of Culture, Recreation, & Tourism

1051 N. 3rdStreet

Baton Rouge, LA 70802

Phone: 225-342-8202

[email protected]

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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