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Admission Representative Clerk - Memorial Care…
- Surgery Care Affiliates (Laguna Woods, CA)
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Overview
At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.
As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.
What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:
+ Clinical quality
+ Integrity
+ Service excellence
+ Teamwork
+ Accountability
+ Continuous improvement
+ Inclusion
Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.
At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Click here (https://careers.sca.health/why-sca) to learn more about our benefits.
Your ideas should inspire change. If you join our team, they will.
Responsibilities
Provide support to the facility by performing specific or various business office functions as assigned. These functions are to include (but not limited to): Medical Records, Credentialing, Admissions/Intake, Accounts Payable, Billing, Collections, Insurance Verification, Transaction, Posting, Clinical Logs and other duties as assigned.
The Admissions Clerk is responsible for the coordination of an effective, efficient admission process for all patients at check in. The Admissions Clerk will be responsible for gathering and verifying pertinent information, as well as completing necessary procedures to admit patients.
Greet patients creating a warm and welcoming environment from the moment they enter the facility.
Key Responsibilities:
+ Excellent professional, organizational, and communication skills
+ Ability to set priorities and complete task timely
+ General office and/or secretarial skills
+ Ability to multitask
+ Ability to work within the team, supporting different areas and tasks as needed
+ Ability to handle difficult situations under pressure
+ Possess knowledge of typing, word processing, spread sheet, and computer billing systems
+ Basic understanding of insurance benefits and ability to explain to patients
+ Answers phone in a pleasant manner and deals with physician offices and patient’s needs expeditiously. Takes messages and transfers calls to other departments when necessary.
+ Experience verifying insurance coverage, eligibility and benefits using payer websites, as well experience obtaining authorizations and pre-certs is a plus. This position will provide support to insurance verification as needed.
+ Does pre-registration and makes sure that authorization is obtained from the physician’s office prior to surgery scheduled. Completes necessary paperwork for registration and uses computer system to generate information for surgical/special procedure.
+ Maintains log for cancelled appointments.
+ Performs various clerical duties such as photocopying forms, reports, patient information, mailing surveys, preparing patient charts, faxing forms and retrieving faxes as needed.
+ Maintains clean and orderly surgery scheduling area.
+ All scheduled cases are verified as soon as possible.
+ Patients with a financial responsibility are contacted immediately and informed of the center’s payment policies as well as offered payment options if necessary.
+ All insurance verification and patient calls are clearly documented in the patient’s account.
Qualifications
+ High School graduate or equivalent required
+ Clerical experience, preferably in a health care environment - Required
+ Non-healthcare hospitality, hostess, customer service experience will be considered
+ Current BLS, preferred
USD $24.00/Hr. USD $27.00/Hr.
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Admission Representative Clerk - Memorial Care Surgery Center
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