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Administrative Coordinator 4

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Administrative Coordinator 4

Salary

$2,732.00 - $4,682.00 Monthly

Location

Covington, LA

Job Type

Classified

Job Number

OPH/CSH/210899

Department

LDH-Office of Public Health

Opening Date

07/21/2025

Closing Date

7/28/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health (https://ldh.la.gov/)

This position serves as an Administrative Coordinator 4 within the Office of Public Health- Southeast Region 9 and is domiciled in the St. Tammany Parish Health Unit. This position provides administrative and Vital Records services in the St. Tammany Parish Health Unit and clerical services in Washington Parish, but may also be assigned to work in other parish health units within Region 9. The clerical duties are associated with the delivery of personal health services in the health units, including but not limited to Reproductive Health (Sexually Transmitted Diseases and Family Planning), Immunizations, Tuberculosis (TB), Women, Infant and Children Supplemental Food Program (WIC), Children’s Special Health Services (CSHS), Genetics Program, and Vital Records, in accordance with rules, regulations, and policies.

Core Competencies:

Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.

Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.

Preferred Competencies:

Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.

Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.

Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.

Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.

Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.

Solving Problems: The ability to discover solutions to problems.

Minimum Qualifications

Three years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168070) .

Job Duties and Other Information

Job Duties:

Clerical Services

+ Performs such clerical health unit activities as addressing telephone and front desk inquiries; setting appointments and making appointment reminder calls to clients; initiating electronic (paper, where applicable) medical files; researching all systems for patients ID information, as well as communicating with other health units to avoid record duplications; retrieving/filing patients’ medical records; and preparing and attaching clinic forms for applicable clinic services. Prints, copies, faxes, and/or mails medical records for signed medical release requests and collects fee for copies, in accordance with Agency policy and procedures. Completes correspondences and runs reports, as required. Accurately utilizing all OPH computer-based systems for respective programs, including LAWIN, LINKS, LEERS, STARLIMS, and EHR as they pertains to clinic schedules, eligibility screening, insurance verification, demographic documentation, patient billing, batch processes, deposit reconciliation and daily reports. Obtains appropriate client identification and documentation required to for clinic service delivery, in accordance with federal, state, agency, and program policies. Utilizes the Language Line for non-English speaking patients.

Administrative Coordination

+ Performs complex administrative duties of service delivery in the St. Tammany Parish Health Unit, in consultation with the supervisor, regional leadership, and state program managers of WIC, Reproductive Health (Family Planning and STD/HIV), Immunization, Vital Records, TB, Operations and Support property management, etc.), May serve as back-up to parish health unit supervisors in management of administrative matters, including issuing directives to others, in his/her absence, as directed by the regional medical director, as well as perform such duties as inventory/property control, ordering supplies and equipment, purchasing, petty cash custodian, timekeeper, and preparing travel.

Emergency Preparedness

+ Responds to public health emergencies and bioterrorist threats when directed, on an as needed basis, in Region 9 and in other OPH regions (when needed). Makes any necessary changes to daily operations and to personal schedules to serve in an assigned role on designated shifts at a designated site during disaster emergency responses, including but not limited to, the Medical Special Needs Shelter and Points of Dispensing (PODs) for the Strategic National Stockpile.

Position-Specific Details:

Appointment Type: Probationary appointment

Cost Center: 3262109009

Position Number(s): 84464

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

How To Apply

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

Casey Hickman

[email protected]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

AC: Rate your ability to adapt to change based on our definition: The ability to adjust plans, expectations, and behaviors in response to change.

+ 1= I have no experience and/or am uncomfortable adapting to change

+ 2= I have limited experience or require assistance to adapt to change

+ 3= I can adapt to change

+ 4= I can adapt to change and help others improve their ability to adapt to change

02

AC: Explain your rating by providing specific and relevant examples in the box below.

03

DA: Rate your ability to demonstrate accountability based on our definition: The ability to accept ownership for your actions, behaviors, performance, and decisions.

+ 1= I have no experience and/or am uncomfortable demonstrating accountability

+ 2= I have limited experience or require assistance to demonstrate accountability

+ 3= I can demonstrate accountability

+ 4= I can demonstrate accountability and help others improve their ability to demonstrate accountability

04

DA: Explain your rating by providing specific and relevant examples in the box below.

05

FPP: Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

+ 1= I have no experience and/or am uncomfortable following policies and procedures

+ 2= I have limited experience or require assistance to follow policies and procedures

+ 3= I can follow policies and procedures

+ 4= I can follow policies and procedures and help others improve their ability to follow policies and procedures

06

FPP: Explain your rating by providing specific and relevant examples in the box below.

07

MT: Rate your ability to manage time based on our definition: The ability to control your time to increase effectiveness, efficiency, or productivity.

+ 1= I have no experience and/or am uncomfortable managing time.

+ 2= I have limited experience or require assistance to manage time

+ 3= I can manage time

+ 4= I can manage time and help others improve their ability to manage time

08

MT: Explain your rating by providing specific and relevant examples in the box below.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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