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Description

+ Interact with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction.

+ Define scope, plans, and deliverables for assigned projects.

+ Collect, identify, define, and organize detailed user and IT requirements.

+ Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.

+ Confirm and prioritize project plans and deliverables with the customer.

+ Participate in business and technical IT solution implementations, upgrades, enhancement, and conversions.

+ Apply metrics to monitor performance and measure key project criteria.

+ Prepare system documentation.

+ Establish and maintain security, integrity, and business continuity controls and documents.

+ Analyze, identify and resolve business and or technical problems using appropriate tools.

+ Participate in special studies and stay current on emerging tools, techniques, and technologies.

Basic Qualifications:

+ High school Diploma or General Equivalency Diploma (GED) and 4 Years of Experience

+ Must possess a Security+ and Modern Desktop Administrator Associate (MDAA) certification.

+ Must have experience in Information Systems (IS)

+ This position requires an active DoD Clearance Secret

+ Because an active DoD clearance is required, U.S. Citizenship is required

Must have specialized experience in a single discipline such as assembly, integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution.

Skills

Help desk support, Help desk, Desktop, Windows 10, Support, Troubleshooting, Customer service, Hardware, Windows, Secret clearance, Security+, Ticketing system, Technical support, Office 365

Top Skills Details

Help desk support, Help desk, Desktop, Windows 10, Support, Troubleshooting, Customer service, Hardware, Windows

Additional Skills & Qualifications

Windows OS troubleshooting experience.

Experience Level

Intermediate Level

• This position requires an active DoD Clearance Secret

• Because an active DoD clearance is required, U.S. Citizenship is required

Pay and Benefits

The pay range for this position is $30.02 - $30.02/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Kaneohe,HI.

Application Deadline

This position is anticipated to close on Aug 5, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.