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Field Operations Program Manager
- Microsoft Corporation (Phoenix, AZ)
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Microsoft Cloud Operations + Innovation (CO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and deliver trusted experience to customers and partners worldwide.
Within CO+I, Datacenter Construction Delivery (DCD) is responsible for delivering datacenter capacity for Microsoft’s cloud business meeting all safety, quality, sustainability, schedule, and budget requirements.
The DCD Construction Americas (AMER) **Field Operations Program Manager** provides critical leadership, ownership and accountability for the team's deployment and delivery of large-scale, campus and/or regionally based delivery solutions to predictably deliver Datacenter capacity.
**This role is located in Phoenix, AZ.** Relocation support will be provided, and successful candidate will need to relocate and work 100% onsite.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
+ Analyzes and recommends delivery options from a technical standpoint based on best practices and trends, supports the development and implementation of all organizational procedures and standards, and ensures they are followed by all team members and vendors.
+ Orchestrates work with internal and external partners to resolve complex issues and ensures schedule predictability to contracted milestones and in doing so may significantly impact global construction projects.
+ Reviews and provides feedback to the team and regional management regarding resource procurement, allocation, and human capital resources for future upcoming projects.
+ Holds their team(s) accountable for on-schedule delivery of projects by ensuring project progress reports including scope, schedule, resources, and budget are provided.
+ Manages the day-to-day coordination for meetings and activities with vendors, cost managers, and/or owner/architect/contractors.
+ Facilitates collaboration with other internal teams.
+ Reviews safe worksite(s) by adhering to organizational, industry procedures, and global safety policies.
+ Establishes, reviews, and communicates risk mitigation goals and develops metrics, dashboards and/or scorecards to drive progress.
+ In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.
Qualifications
Required/Minimum Qualifications:
+ Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
+ OR equivalent experience.
+ 4+ years people management experience.
+ 3+ years of experience managing cross-functional and/or cross-team projects.
Other Requirements:
+ Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Additional or Preferred Qualifications:
+ Bachelor's Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development
+ OR equivalent experience.
+ 4+ years people management experience.
+ 8+ years of experience managing cross-functional and/or cross-team projects.
+ 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
Technical Program Management M5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until July 31, 2025.
\#COICareers | #EPCCareers | #DCDCareers
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
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