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Court Access Services Coordinator (D3 146477)

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Court Access Services Coordinator (D3 146477)

Salary

$58,219.20 - $92,040.00 Annually

Location

State of Iowa - See Job Description, IA

Job Type

Full-time

Job Number

26-00165

Agency

444 Judicial

Opening Date

07/22/2025

Closing Date

8/1/2025 11:59 PM Central

LinkedIn Tag

#LI-DNP

Point of Contact

[email protected]

To Apply

Candidates will need to submit a cover letter and resume. All applicants are subjected to a criminal background check. The Iowa Judicial Branch is an E-Verify employer.

+ Description

+ Questions

Job Description

Do you have a passion for helping people? Do you have a positive, service-oriented attitude and can problem solve and multitask? If so, then you are the perfect addition to our team!

District Three - District Court Administration has an immediate opening forCOURT ACCESS SERVICES COORDINATOR. The Court Access Services Coordinator facilitates access to court interpretive resources, Americans with Disability Act resources, and other resources to support individuals navigating the legal system.

Pay: The hourly range for this position is $27.99 - $44.25, with the expectation new state employees would start at the base, however we can review based on qualifications for a higher starting rate.

Hours:Monday – Friday 8:00A – 4:30P

To Apply: Candidates will need to submit a cover letter and resume. All applicants are subjected to a criminal background check. The Iowa Judicial Branch is an E-Verify employer.

To be successful in this position you will need to have the following:

+ Knowledge of court procedure, terminology and Iowa Court Rules.

+ Ability to handle sensitive situations with empathy and professionalism.

+ Interpersonal skills.

+ Passion for pursuing common goals in pursuit of public service.

+ Critical thinking skills.

+ Listening, writing, and verbal communication skills.

+ Attention to detail.

+ Problem-solving skills.

Under the direct supervision of court administration, the responsibilities of this position include:

+ Learning the complexities of our court case processing system using our statewide Electronic Document Management System (EDMS).

+ Coordinate and manage court access programs and services.

+ Assist a diverse population, including sensitive situations, with understanding court procedures and accessing legal resources.

+ Coordinate with staff on court schedules and access needs for court proceedings.

+ Maintain accurate records and documentation of services provided.

+ Monitor and evaluate the effectiveness of court access programs and recommend improvements.

+ Ensure compliance with all relevant laws, regulations and policies.

+ Travel required.

+ Other duties as assigned.

What’s in it for YOU:

+ Collaborative, positive work environment

+ Talented and passionate team members that will help you grow and learn

+ Opportunities to make a widespread difference in the lives of Iowa communities

+ Excellent benefits package

+ Paid Holidays/Vacation/Sick Leave

+ Iowa Public Employees’ Retirement System (IPERS) Retirement plan

+ Employee discount program

This is a non-merit position with the Iowa Judicial Branch . Candidates must follow the instructions in the "To Apply" section.

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise

Minimum Qualification Requirements

The incumbent must meet the minimum requirements to qualify for the position.

1) High school diploma (or high school equivalency diploma).

2) Two (2) years of experience in customer service or a closely related experience.

Experience in a legal, court, or judicial setting is preferred.

Experience may be substituted with related education on the basis that successful completion of

thirty (30) semester hours or academic equivalent equals one year of experience.

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the Iowa Judicial Branch.

+ Yes

+ No

02

PLEASE READ CAREFULLY Have you filed a registration statement pursuant to the federal Foreign Agents Registration Ace of 1938, as amended, 22 U.S.C. S611 et seq?

+ Yes

+ No

03

List any professional licenses you hold:

04

If you are an Internal Iowa Judicial Branch Candidate: Have you completed the Iowa Judicial Branch Leadership and Professional Development Certificate?

+ Yes

+ No

05

Please explain any gaps in your employment history?

06

Have you ever received a disciplinary suspension, been asked to resign, or discharged from a job? If yes please explain below.

07

What is your minimum salary requirement?

08

Your application for employment with the Iowa Judicial Branch will generally be treated as confidential under Iowa Code section 22.7(18). However, if you consent to allow Judicial to treat it as a public record per Iowa Code section 22.7(18)(a), please check "Yes, I consent" below.

+ Yes, I consent

+ No

Required Question

Employer

State of Iowa

Agency

444 Judicial

Address

Iowa Judicial Branch Building

1111 E Court Ave

Des Moines, Iowa, 50319

Website

http://www.iowacourts.gov/

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