"Alerted.org

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Marketing

Job Sub** **Function:

Multi-Family Marketing

Job Category:

People Leader

All Job Posting Locations:

Titusville, New Jersey, United States of America

Job Description:

Johnson and Johnson is recruiting for a Manager, Patient Experience Marketing - Neuroscience to be located in Titusville, NJ.

About Neuroscience

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Neuroscience team tackles the world’s toughest brain health challenges including multiple sclerosis, Alzheimer’s disease, Parkinson’s disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

This is a hybrid role available in Titusville, NJ. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.

**Purpose:** The Manager, Neuroscience Patient Experience Marketing, Patient Engagement and Customer Solutions (PECS) must be customer-obsessed, championing the needs of patients as they prepare to start Johnson & Johnson Neuroscience therapies. The individual must also have demonstrated the ability to build fact-based stories to gain consensus up, down and across the organization to approaches to optimize and evolve our existing patient support solutions.

You will be responsible for:

+ Analysis & Insights: Mine existing data and develop learning plans to inform the operations and communication approaches for our programs. Develop compliant metrics to measure program impact and inform optimization.

+ Customer Market Knowledge: Demonstrate a deep understanding of customer needs and competitive dynamics.

+ Brand Strategy: Partner across a cross-functional team, to ensure pull-through of customer experience strategies and identify opportunities to support brand strategies.

+ Marketing Execution: Enhance messaging and build an omnichannel communications plan to drive awareness and engagement with J&J Neuroscience patient support programs.

+ Financial Acumen: Develop and socialize business cases to assess the viability of programs.

+ Pharmaceutical Environment: Understand the evolving regulatory compliance and legal environment with respect to patient support programs.

+ Vendor Management: Partner with vendors and internal stakeholders to ensure smooth and compliant program operations

The Patient Engagement and Customer Solutions team at J&J Innovative Medicine is charged with implementing disruptive customer experience solutions that support patients and providers in starting and staying on their prescribed J&J therapies. As a member of this team, the Manager, Patient Experience will co-lead insight development, idea generation, execution, measurement, and optimization of solutions that improve the experience for patients starting J&J Neuroscience therapies.

Qualifications/Experience:

+ A minimum of a B.A./B.S. is required.

+ MBA is preferred

+ A minimum of 6-8 years total healthcare business experience (e.g. pharmaceuticals, medical devices, payer) is required

+ A minimum of 2 years of marketing or similar experience is preferred

+ Healthcare experience is preferred.

+ Excellent communication skills (written and oral) and experience presenting to senior management is required.

+ Strong cross-functional leadership, collaboration and negotiation skills is required.

+ High level planning or business planning experience is preferred.

+ Experience with product launch and/or in line marketing experience is preferred.

+ Must be able to work in a team environment and be customer/market oriented.

+ This role is located in Titusville, NJ, requires 3 days in the office, and may require up to 20% domestic travel.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([email protected]) or contact AskGS to be directed to your accommodation resource.

\#LI-Hybrid

The anticipated base pay range for this position is :

100,000 - 172,500

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits