"Alerted.org

Summary This position is located in the Health Services Division, Integrated Support Services Directorate, Chief Operating Officer. Position description number 320257. The Salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. This position will work a flextime work schedule. This is a non-supervisory, Non-Bargaining Unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement. Responsibilities This position is in the Health Services Division (HSD) within the Integrated Support Services Directorate (ISS). The Health Services Division is responsible for the occupational health and wellness program and workers compensation program for Library employees and emergency medical response for employees and visitors to the Library. The Program Specialist provides staff support, technical support, and advice in a wide range of matters related to the fulfilling the mission of the Integrated Support Services Directorate and specifically to the Health Services Division leadership. The primary duties of this position are the execution of an approved wellness program under the direction of the Chief Medical Officer, the Supervisory Clinic Manager and the Wellness Program Coordinator. This program includes at least monthly wellness enhancing educational events for Library employees provided via a variety of modalities – in person, virtual and hybrid and two wellness expo events throughout the year. The incumbent will work with the Wellness Program Coordinator to propose and develop programming that is tailored to the needs of the Library population. The incumbent is also responsible for the safe and efficient operation of the Library’s two wellness centers and 5 lactation spaces. This includes registration of authorized users, regular inspections, identification of safety and maintenance issues, identification of needed upgrades, and liaison with Library Facility Operations and other agency personnel for maintenance issues. This position will also be responsible for providing exemplary customer service in the form of greeting and registering employees arriving at the clinic, answering phones and assessing the nature of the calls and refer to healthcare providers (Medical Doctors and Nurse Practitioners) as necessary. This may also include assisting employees with the submission of documentation and providing administrative assistance to health care providers by collecting and entering data, maintaining fully complaint health records while adhering to patient confidentiality. Customer focus, tactfulness, courtesy, and follow-through are key elements of this position. The Program Specialist may perform a variety of analytical and evaluative studies to determine effectiveness of Health Services Division operations including both internal processes and wellness programming. Incumbent will assist in Health Services Division wellness program management by reviewing and analyzing medical data and correlating and addressing inconsistencies in documentation. Prepare reports and written analysis based on the incumbent's knowledge of issues and programs related to the Health Services Division mission. These analyses may define or clarify issues and make recommendations concerning options for problem resolution. Performs other related duties as assigned Requirements Conditions of Employment Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment. Qualifications Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to Problem Solve and Make Recommendations Related to Administrative and Program Needs. ** Ability to Serve as a Liaison and Interact Collaboratively with Others. ** Ability to use and manipulate computer systems and software applications. Ability to plan, prioritize, organize, and perform duties and tasks. ** Ability to communicate in writing. Ability to exercise initiative, good judgment and discretion. Ability to communicate effectively other than in writing. Education Additional Information Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply. Applicants must submit a complete application package that is received by the closing date of this announcement. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: Vetting Process This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email [email protected]. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email [email protected]. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. A “Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints. Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.