• District Manager

    AutoZone, Inc. (Goodlettsville, TN)


    Role at a Glance

     

    The District Manager (DM) is a dynamic multi-unit leader responsible for overseeing AutoZone operations across several locations. This role champions the company’s initiatives while ensuring exceptional performance through clear communication, strong leadership, and a collaborative team culture. The DM applies a metrics-driven approach and process discipline to achieve operational excellence in a safe, efficient, and customer-focused environment.

    Key Responsibilities:

    • Fosters a high-performing district culture grounded in teamwork, customer satisfaction, sales growth, and talent retention.

    • Communicates with clarity and consistency across all levels—training, coaching, and counseling Store Managers and team members to reinforce goals and drive accountability.

    • Leads with vision and integrity, developing and motivating teams while modeling core leadership values.

    • Analyzes and applies key performance indicators (KPIs) to enhance store profitability and performance, demonstrating a keen metrics mindset.

    • Implements process-oriented business plans that promote standardization and operational consistency across locations.

    • Conducts regular store and commercial account visits to reinforce expectations, align teams, and elevate the customer experience.

    • Guides Store Managers in sales strategy, commercial business development, and community engagement techniques.

    • Manages financial components including P&L, inventory control, and cash flow with precision and attention to detail.

    • Cultivates a culture of ownership and recognition, providing real-time feedback and celebrating employee contributions.

    • Resolves customer concerns professionally, transforming challenges into loyalty-building moments.

    • Ensures full compliance with AutoZone’s safety procedures, policies, and conduct standards.

    • Demonstrates scheduling flexibility across evenings, weekends, and holidays to meet district needs.

    What we are looking for

    • Basic automotive parts knowledge.

    • Proven track record in leading teams, optimizing operational processes, and using data-driven strategies to improve outcomes.

    • Exceptional communication, leadership, and analytical skills.

    • High level of integrity, customer focus, and problem-solving ability.

    You’ll Go The Extra Mile If You Have

    • Exceptional Communication: Strong people skills and effective communication in both Spanish and English.

    • Automotive Service Excellence (ASE) Certification preferred