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Culture Manager - Hybrid
- Option Care Health (Bannockburn, IL)
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Extraordinary Careers. Endless Possibilities.
With the nation’s largest home infusion provider, there is no limit to the growth of your career.
Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.
As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a **thriving workforce that is as unique as the patients and communities we serve.** Join a company that is taking action to develop a culture that is inclusive, respectful, engaging and rewarding for all team members. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.
Job Description Summary:
We are seeking a dynamic and experienced Culture Manager. In this role, you will actively collaborate with organizational leaders to shape an inclusive organizational culture, drive team member engagement, and implement internal communications strategies that reflect Option Care Health’s values and mission. This individual should deliver a strong creative and strategic vision for evolving culture, strategic planning, and project execution. This includes leading the activation and reinforcement of a culture that supports both high performance and high trust through moments, rituals, and communications that embed values-based recognition into the business.
**Job Description:**
+ Reporting to the Vice President of Communication, Culture and Community, this role partners across the HR team, executive leadership, and business stakeholders to define and scale the experiences and communications that build cultural resilience, clarity, and engagement.
+ Research, develop, recommend, and drive creative strategies to advance organization’s culture and inclusion initiatives. Collaborate closely with HR Business Partners, Talent Acquisition, Learning & Development, culture advisory board and business leaders to embed inclusive practices into our workforce strategies.
+ Oversee the development, implementation and ongoing management of team member resource groups. Provide guidance on best practices for maximizing impact, facilitating information sharing and collaboration between groups. Identify new strategic partnerships and opportunities for program expansion, including charitable and community support.
+ Collaborate with communications and marketing to embed culture, inclusion, and connection strategies into internal and external communications.
+ Partner with Vice President of Talent Management and HR Leadership to analyze annual engagement survey results and develop and drive company-wide strategies and initiatives based on those results.
+ Create educational programs and training opportunities that promote cultural awareness, conflict resolution, and leadership development.
+ Contribute to the design and delivery of comprehensive onboarding and training programs to support team member development and retention from welcome to exit, to reinforce values and cultural touchstones.
+ Coach senior leaders in storytelling on multiple topics inclusive of strategic priorities, issues management, areas of science and innovation, as well as transformation and change.
+ Assist in analyzing HR metrics and trends to identify areas for improvement and implement solutions accordingly.
+ Analyze data to identify patterns and report on the effectiveness of culture and inclusion programs and initiatives
+ Stay up to date on current trends in healthcare, inclusion and corporate culture initiatives.
Basic Education and/or Experience Requirements
+ Bachelor’s degree in organizational development, communications, human resources, business, or related field required.
+ 5-10+ years in communications, cultural design, HR management, inclusion or experience strategy.
Basic Qualifications
+ Background in employer branding, experience design, or organizational storytelling.
+ Strategic thinker who can connect communication strategy to culture-building and long-term engagement outcomes. An understanding of culture as a strategic driver of engagement and retention.
+ Experience developing strategic initiatives and programs that align with business goals and priorities
+ Excellent communication, collaboration, and storytelling skills
+ Exceptional writing, editorial and content development abilities. Ability to translate complex ideas into simple, compelling narratives.
+ Demonstrated ability to use data and metrics to assess program effectiveness and make informed decisions
+ High cultural intelligence with a track record of shaping team member experience across distributed teams.
+ Exceptional communication skills, adept at engaging, coaching and influencing across all levels of the organization.
+ Background in employer branding, experience design, or organizational storytelling.
+ Strategic thinker who can connect communication strategy to culture-building and long-term engagement outcomes. An understanding of culture as a strategic driver of engagement and retention.
+ Experience developing strategic initiatives and programs that align with business goals and priorities
Physical Demand Requirements
+ Ability to work on a personal or laptop computer for extended periods of time
+ General office environment
Travel Requirements: (if required)
N/A
Preferred Qualifications & Interests (PQIs)
+ Proficiency in designing and executing programs that embed values and cultural rituals.
+ 3+ years of experience supporting diversity and inclusion initiatives.
+ Strong business acumen with an ability to translate complex information into actionable business strategies
+ Adept at leveraging Microsoft Excel and PowerPoint to analyze data and build presentations
+ Graphic design experience to create communications assets, such as PowerPoints, graphics supporting communications, social media posts, etc.
Due to state pay transparency laws, the full range for the position is below:
Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Pay Range is $99,971.35-$166,611.42
Benefits:
-401k
-Dental Insurance
-Disability Insurance
-Health Insurance
-Life Insurance
-Paid Time off
-Vision Insurance
_Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information._
For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.
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