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Duties & Responsibilities

Lead role that provides general administrative support to existing Corporate Trust clients with payment activities

+ Identify ongoing training opportunities and prepare material during team meetings such as best practice material and procedural reminders. Senior Associates should serve as primary point of contact on Disbursement and Data Associate questions or support. i.e. leadership on answering questions on documents, set ups, how-to, etc.

+ Firm understanding of governing deal documents

+ Be the Subject Matter Expert on at least one or more foundational ARM functions

+ Provide internal training/mentoring and guidance for new associates

+ Support one or more dedicated Relationship Managers with a full load of clients and transactions

+ Capable of resolving intermediate administrative issues and providing support to client staff, including some non-routine support

+ Respond to client inquiries, answers questions regarding products and services

+ Work with Relationship Managers and/or Legal on more complex accounts and related items and assist with monitoring activities

+ Participate in cross-training to learn other Corporate Trust roles and provide support, as needed

+ Responsible for establishing a network of strategic contacts. Will have keen focus on the customer experience and how to deliver it through associate engagement, technology, workflows, & processing.

+ Other duties as assigned

Knowledge & Skills

MINIMUM:

+ Highly customer focused with strong customer service and networking skills

+ Ability to manage multiple projects and timelines

+ Exceptional verbal and written communication with attention to detail

+ Knowledge of banking and institutional products and services

+ Knowledge of fee billing structures and processes

+ Self-directed skills

PREFERRED:

+ Demonstrates broad knowledge of banking products and services

+ Demonstrates knowledge of Trust products

+ Demonstrates knowledge of trust systems

+ Familiar with aviation and large ticket collateral review

+ General knowledge of money movement

Requirements

_MINIMUM:_

+ Bachelor’s degree or equivalent work experience

+ 4-6 years relevant experience

_PREFERRED:_

+ Prior CT, Compliance or Legal experience

Work Environment

Typical office environment, potential for minimal travel

**Supervision/Management:** No direct management accountabilities

Compensation Range:

$44,790.00 - $86,510.00

_The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information_

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?

You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

_UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ [email protected]_ _to let us know the nature of your request._

_If you are a California resident, please visit our_ Privacy Notice for California Job Candidates (https://p1.aprimocdn.net/umb/cdbf5f22-8f7a-43b9-bd03-b09f014a39c3/Privacy\_Notice\_for\_California\_Candidates\_Original\_file.pdf) _to understand how we collect and use your personal information when you apply for employment with UMB._

_Who we are_

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Learn more about UMB's vision (https://p1.aprimocdn.net/umb/8cf58ce2-e9d6-4621-b60a-b09f01638943/UMB\_Tuce\_Book\_Original\_file.pdf)

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