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Working Title: Document Management Unit Supervisor

Job Class: Office Services Supervisor 3

Agency: Human Services Dept

+ **Job ID** : 87705

+ **Location** : St. Paul

+ **Telework Eligible** : No

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 07/22/2025

+ **Closing Date** : 08/04/2025

+ **Hiring Agency/Seniority Unit** : Human Services Dept / DHS Central Office MMA

+ **Division/Unit** : Health Care Administration / Eligibility and Operations

+ **Work Shift/Work Hours** : Day Shift / Varies

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $26.84 - $40.48 / hourly; $56,041 - $84,522 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 216 - Middle Management Association/MMA

+ **FLSA Status** : Exempt - Executive

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

***This position is required to work on-site at the St Paul Andersen Building** *

This position exists to supervise document management operations and employees who manage, track, store and direct Minnesota Health Care Programs (MHCP) and Insurance Affordability Programs (IAP) client documents. Incumbents are responsible to maintain a strong knowledge of current document management functions and understand the needs and requirements of stakeholders.

The incumbent is also responsible to:

+ Supervise, coordinate, and provide leadership to the unit and direct reports.

+ Ensure the knowledge and skills of direct reports and the unit meet department, administration, division, and section needs and mission, vision, goals, and priorities.

+ Oversee the day-to-day operations of the unit.

+ In coordination with the section and division leadership team, develop, and implement strategies, plans, and performance measures to ensure that the unit, section, and division efforts and products align with department, administration, division, and section mission, goals, and priorities.

Minimum Qualifications

One year experience working in document management operations.

AND

One year experience working in a lead position/leadership role

Experience must demonstrate:

+ Knowledge of Microsoft Office products such as Outlook, Word, and SharePoint

Preferred Qualifications

+ Strong communication skills with a demonstrated ability to communicate complex concepts clearly and concisely.

+ Strong interpersonal skills to work effectively with a variety of people in various contexts.

+ Creatively problem-solve and recommend best practice solutions to meet business needs.

+ Experience with Department of Human Services data and data systems such as FileNet and Electronic Document Management System (EDMS).

+ Knowledge of the provisions of Minnesota Government Data Practices and Federal Health Insurance Portability and Accountability Act (HIPAA) laws.

+ Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.