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Materials Control Coordinator

Requisition ID:

70633

Date:

Jul 22, 2025

Location:

Cidra, Puerto Rico, US

Department:

Operations

Description:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

In this role, you will support the execution of transportation and warehousing related activities of Global Logistics, Air, Ocean, Road, Parcel, and Warehousing operations. The focus will be on coordinating tasks in support of efficient and consistent logistics operations and support processes. The role is responsible for ensuring Global Logistics provides effective support to internal and external stakeholders.

Essential Duties and Responsibilities

+ Works with West sites and 3rd party service providers to resolve issues and questions that arise regarding day-to-day logistics execution

+ Responsible for tracking and tracing global shipments ensuring goods are moving according to contracted transit times and escalating potential late shipments to applicable stakeholders and transport partners to ensure we have proactive visibility. Works with Global Logistics team members on resolutions to minimize compliance exposure and optimize costs

+ Initiates freight claims with applicable logistics partners ensuring proper investigation and reimbursements are received timely

+ Assists with identifying and rectifying billing and invoice issues

+ Maintain and, as necessary, retrieves required records relating to transportation and warehousing affairs

+ Assists with gathering data for use in transport analysis and setting up new storage locations

+ Maintain a listing of dangerous good materials and their associated shipping requirements and restrictions

+ Other duties as assigned

Additional Responsibilities

Education

+ Associate's Degree in Business, International Trade, Logistics or other relevant field, or equivalent related experience required

Work Experience

+ No min required or a maximum of 3 years of related experience required

Preferred Knowledge, Skills and Abilities

+ Awareness of high-level transportation and warehousing industry standards

+ Awareness of IncoTerms (2010 and 2020)

+ Strong learning and analytical ability

+ Strong communication skills

+ Ability to work with and within global cross-functional teams

+ Strong intercultural skills to facilitate successful interactions in international markets

+ Ability to work within a remote or matrix organization with limited daily oversight

+ Able to support and contribute to Lean Sigma programs and activities towards delivery of the set target

+ Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description

+ Able to comply with the company's safety and quality policies

License and Certifications

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements

+ Able to routinely use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

+ Must be able to communicate effectively with written and oral skills, make quick decisions, interpret data, read and write, speak in front of groups, express and exchange ideas, understand direction and adhere to procedures

+ Organizational skills will enable planning, prioritization and achievement of goals especially of importance for the successful execution of related activities

+ Read and interpret data, information and documents

+ Must maintain the ability to work well with others in a variety of situations

+ Must be able to multi-task, work under time constraints, problem solve, and prioritize

+ Ability to make independent and sound judgments

+ Observe and interpret situations, analyze and solve problems

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.