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About this role:

Wells Fargo is seeking a Business Relationship Support Representative in Global Payments & Liquidity (GPL) as part of Enterprise Functions. Learn more about the career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) .

In this role, you will:

+ Manage assigned case load, while responding to e-mails or performing follow-up for missing information

+ Engage with the team individually and in team meetings to support GPL strategic priorities

+ Build strong partnerships with operations, relationship teams, vendors, and others and work collaboratively as one function in support of customers

+ Adhere to In Office Guidelines and expectations for GPL employees.

+ Be adaptable and adopt process changes to operate in a simpler, stronger, and smarter environment to maximize effectiveness, and create a foundation for superior risk management and execution

+ Process new revenue share set-ups and updates

+ Complete ongoing maintenance for existing customers according to contractual terms

+ Process payments, credit limit increases and decreases, funding account changes, billing cycle updates, and fee maintenance.

+ Read, understand, and follow instructions and procedure for each case type

Required Qualifications:

+ 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

+ Financial Services Industry experience

+ WellsOne Commercial Card operational experience

+ Experience with Banking products, especially credit cards

+ Experience with Service View, TSYS and Hogan

+ Intermediate Microsoft Office skills

+ Intermediate Microsoft Excel

+ Strong analytical skills with high attention to detail and accuracy

+ Ability to collaborate with others and work effectively in a team environment

+ Effective organizational, multi-tasking, and prioritizing skills

+ Excellent verbal, written, and interpersonal communication skills

Job Expectations:

+ Position schedule is Monday - Friday 8:00 AM - 5:00 PM

+ This position offers a hybrid work schedule

+ Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

Position Location:

+ 260 Charles Lindbergh Drive - Salt Lake City, UT

Posting End Date:

1 Aug 2025

_*Job posting may come down early due to volume of applicants._

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-473858