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Description

We are looking for a detail-oriented Medical Receptionist to join an upscale plastic surgery office in Palm Beach Gardens, Florida. This is a position offering an excellent opportunity to provide exceptional patient care and administrative support in a dynamic environment. The role involves front desk coordination and requires strong interpersonal skills with a focus on delivering a high-quality experience to patients.

Responsibilities:

• Welcome patients warmly and manage their check-in process, including distributing and collecting necessary paperwork.

• Answer and manage incoming calls using a multi-line phone system, ensuring prompt and courteous communication.

• Verify insurance information and maintain accurate patient records.

• Assist with both front and back desk operations, such as organizing files and preparing exam rooms.

• Schedule appointments and coordinate patient flow to ensure efficient clinic operations.

• Provide concierge-level customer service to enhance patient satisfaction.

• Collaborate with clinical staff to facilitate smooth transitions for patients between reception and examination areas.

• Maintain a courteous demeanor in all interactions with patients and team members.

• Utilize Microsoft Office tools, including Excel, Outlook, and Word, for data entry and administrative tasks.

• Support the office's organizational needs by managing files and supplies effectively.

Requirements • Proven experience in administrative assistance, preferably in a medical or clinical setting.

• Strong ability to handle multi-line phone systems and manage high call volumes.

• Exceptional customer service and interpersonal skills, with extensive experience and a detail-oriented demeanor.

• Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word.

• Experience with insurance verification processes is highly desirable.

• Ability to manage multiple tasks efficiently while maintaining attention to detail.

• Familiarity with concierge services and patient-focused care is a plus.

• Previous experience in organizing files and maintaining accurate records. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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