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Description We are looking for a dependable and detail-oriented Receptionist to join our team on a contract basis in Chicago, Illinois. This role involves managing a high-volume switchboard, providing excellent customer service, and handling various administrative tasks. The ideal candidate will thrive in a fast-paced environment while demonstrating strong organizational and communication skills.

Responsibilities:

• Operate a multi-line phone system to answer incoming calls and route them to the appropriate department or banker.

• Utilize a detailed directory and instructions manual to ensure accurate call routing.

• Handle high volumes of calls efficiently, adapting to fluctuating call frequencies throughout the day.

• Assist with managing foot traffic, accepting deliveries, and addressing client inquiries, including resolving issues with professionalism.

• Collaborate with team members, including another switchboard operator and mailroom staff, to maintain smooth operations.

• Provide excellent customer service, even in challenging situations, such as dealing with angry clients.

• Maintain a clean and organized workspace, adhering to organizational policies.

• Support additional administrative tasks as needed to contribute to the overall efficiency of the office. Requirements • Proven experience in receptionist duties, including operating multi-line phone systems.

• Familiarity with switchboard operations and handling inbound calls effectively.

• Strong organizational skills and the ability to multitask in a fast-paced environment.

• Excellent communication and interpersonal skills to interact effectively with clients and team members.

• Ability to stay calm and composed when dealing with difficult or upset clients.

• Reliability, dependability, and =+ years of experience.

• Basic computer skills and familiarity with office software platforms.

• Ability to work collaboratively as part of a support team. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .