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Description We are looking for detail-oriented professionals to join our team as Medical Billing/Claims/Collections Specialists on a contract basis. This role is based in Austin, Texas, and offers an opportunity to contribute to an important project involving accounts receivable, claims review, and patient collections. Successful candidates will bring expertise in medical billing processes, claims adjudication, and patient communication, ensuring accuracy and compliance in all activities.

Responsibilities:

• Conduct thorough follow-up on aged accounts receivable to resolve outstanding balances in a high-volume environment.

• Handle patient collections, including negotiating payment plans and engaging in sensitive financial discussions with empathy.

• Review medical claims to determine appropriate actions such as resubmissions, appeals, write-offs, or patient billing.

• Analyze Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) to identify payer and patient responsibilities.

• Manage insurance denials by assessing claim statuses, determining resubmission options, and navigating payer-specific requirements.

• Prepare and issue invoices accurately while adhering to established guidelines and timelines.

• Execute appeals and resubmissions by following standard processes and ensuring proper documentation for commercial and government payers.

• Collaborate with internal teams to ensure seamless communication and timely resolution of billing and claims issues.

• Maintain compliance with industry regulations and organizational policies in all billing and collections activities.

• Utilize specialized knowledge of claim adjudication logic to support decision-making on billing and collections strategies. Requirements • Proven experience in medical billing, claims processing, and collections within a healthcare setting.

• Strong knowledge of accounts receivable management, particularly in handling aged AR.

• Familiarity with insurance follow-up processes, including managing denials and resubmissions.

• Expertise in appeals and resubmissions for both commercial and Medicare/Medicaid claims.

• Proficiency in interpreting Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs).

• Ability to handle patient collections with professionalism, empathy, and negotiation skills.

• Solid understanding of claim adjudication logic and payer-specific nuances.

• Excellent organizational and communication skills to work effectively in a collaborative environment.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .