• Population Management Assistant

    Atrius Health (Newton, MA)


    Description - Internal

    Explore opportunities at Atrius Health,**part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind**Caring. Connecting. Growing together.

     

    *SUMMARY*

     

    Under direct supervision, provides patient outreach for specific patient populations with chronic illnesses, such as diabetes, hypertension or cardiovascular disease, or to broader patient populations due for other types of screening tests or appointments. Supports the population management activities of the region. Gathers and sorts required data and generates established reports. Provides information to regional leads and clinicians about aggregate statistics as well as results for outreach calls to patients. As a member of the clinical team, participates in patient outreach and other programs, such as Roster Review to achieve established goals.

    _EDUCATION/LICENSES/CERTIFICATIONS_

    High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required. Associates Degree or some college preferred.

    _EXPERIENCE_

    No prior work experience required. EMR experience and/or aptitude to master the EMR based on other technology experience required. Proficiency with Microsoft Office especially Excel is required. Proficiency in data management, including the ability to extract data and develop spreadsheets, required. Knowledge and understanding of medical terminology strongly preferred.

    _SKILLS_

    This position requires organizational, interpersonal, communication, writing, and problem solving skills in order to work cooperatively and effectively with all levels of personnel and to interact with patients. Excellent time management and organizational skills required with the ability to manage multiple quality initiatives.Ability to work independently as well as within the network for the clinical department and the larger population management coordinator group. Excellent phone skills, strong customer service, and the ability to build relationships with patients by phone are required.

     

    Atrius Health is committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of Atrius Health will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation and gender identity and/or expression, or other dimensions of diversity.

     

    *_Benefits Include:_*

    • Up to 8% company retirement contribution,

    • Generous Paid Time Off

    • 10 paid holidays,

    • Paid professional development,

    • Generous health and welfare benefit package.

    **Job:** **Practice Support Staff*

    **Organization:** **Chief Medical Office*

    **Title:** *Population Management Assistant*

    **Location:** *Newton MA - Riverside*

    **Requisition ID:** *125904*