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RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE TYPE: Secret

TRAVEL: Yes, 10% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.”

The Northrop Grumman Chief Information and Digital Office is seeking an experienced PC Network Support Technician 2 at its Lake Charles, Louisiana location. The selected candidate will work with the ITS Network and EDN teams to identify and pursue possible connectivity to Enterprise Distributed Network (EDN), in an Office/Lab and Manufacturing environment and will work in a matrixed environment, working closely with Manufacturing Operations.

Additional Duties May Include:

• Creation and management of ISSP’s and related documentation for unclassified off-net computers in Archer GRC

• Perform monthly patching, virus updates and other hardware and software support per DFARS and CMMC controls and requirements.

• Work with InfoSec to ensure compliance with DFARS and CMMC requirements and controls

• Conduct a continuous monitoring program for all off network (enclaved) computers

• Audio/Visual enabled Conference Room support to ensure equipment is maintained, tend to any equipment issues, administer any upgrades and setup of equipment as the site requires

• Coordinate with local operations supervisors to schedule patching, virus updates and other hardware and software support for all unclassified off-net and advanced computers operational schedules to eliminate/minimize production downtime and ensure no lost product due to unexpected/unplanned IT activities

• Provide off-hour on-call support and after-hours and/or weekend work based on shop floor production schedule when required – where applicable

• Perform advanced troubleshooting, hardware, software and systems installs for all shop floor computers

• Perform network technician/hands-on support to ITS Network , MDN and EDN teams to support connectivity to EDN, MDN and Network trouble-shooting (check ports, patch-thru’s, basic port-config

• Work with InfoSec and local business leadership to support audits and audit findings on off-net equipment

• Work with equipment vendors to update hardware, software and connectivity to the equipment

• Work with vendors to troubleshoot problems

• Ensure system, configurations, data etc are backed up and secure for DBR purposes

• Up to10% travel to other local sites for emergency assistance

Basic Qualifications:

• High School diploma or equivalent and a minimum of 3 years technical support experience

• Customer relationship skills - must have a passion for customer support

• Must be able to lift and carry a minimum of 50 lbs.

• Must be able to spend an entire work day on their feet (walking, standing, crawling under desks/equipment)

• Understanding of NIST 800-171 and CMMC compliance and controls

• Must be able to obtain / maintain DoD clearance

Preferred Qualifications:

• Strong troubleshooting and problem-solving abilities

• Prior experience supporting Operations in a fast-paced environment

• Strong verbal and written communication skills

• Ability to complete multiple simultaneous projects in a timely manner

• Self-starter/ Quick learner / self-directed

• Work with minimal supervision in a fast paced environment

Salary Range: $43,100.00 - $71,900.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.