• Event Services Manager

    Elior North America (Philadelphia, PA)


    Event Services Manager

    **Job Reference Number:** 25538

    **Employment Type:** Full-Time **,** Onsite

    **Segment:** Dining & Events

    **Brand:** Constellation

    **State:** Pennsylvania (US-PA)

    The Role at a glance:

    We are looking to add an experienced, motivated event manager to our Constellation Culinary team in Philadelphia, PA. As an Event Manager, you will have the opportunity to plan, direct, and coordinate catered events within some of our premiere venues.

    What you'll be doing:

    + Act as the primary point of contact for clients, venues, and vendors throughout the planning process, including on-site management during setup, execution, and breakdown.

    + Own event planning and execution after sales turnover, providing continued exceptional customer service to clients in finalizing event plans, and in a planning capacity in the development of Banquet Event Orders (BEOs), timelines, floorplans, and production details.

    + Develop clear and comprehensive Supervisor Packets and event paperwork for on-site staff, ensuring seamless communication and execution.

    + Coordinate with internal departments (sales, culinary, warehouse, and staffing) and external vendors to ensure all event needs, rentals, and services are secured and operational.

    + Support on-site captains by ensuring information is updated and accurate.

    + Identify potential risks and challenges, developing contingency and emergency plans to ensure smooth operations.

    + Lead client-facing production efforts, including site visits, walkthroughs, tastings, and operational planning.

    + Monitor and resolve any guest or client issues during events, escalating and communicating resolutions as necessary.

    + Conduct post-event evaluations, gather feedback, analyze outcomes, and identify opportunities for improvement.

    + Collaborate with leadership (Director of Catering, Catering Sales Managers and other departments) to address operational challenges and develop solutions.

    + Perform additional duties as assigned by the Director of Catering and Catering Sales Managers.

    + Stay current with industry trends, technologies, and best practices to deliver exceptional, competitive events.

    What we're looking for:

    _Must-haves:_

    + 2 years of catering/food-beverage and/or administrative/event experience

    + Very organized

    + Able to work independently and make the right decisions for the business

    + Basic PC knowledge and comprehension (Word & Excel)

    + Basic math knowledge and comprehension (addition, subtraction, multiplication, division, fractions, and percentages)

    + Excellent communication skills

    + Excellent staff management skills

    _Nice-to-haves:_

    + Bachelor’s Degree in Management

    Our Benefits & Salary:

    + Medical (FT Employees)

    + Dental

    + Vision

    + Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity

    + Discount Program

    + Commuter Benefits (Parking and Transit)

    + EAP

    + 401k

    + Sick Time

    + Holiday Pay (9 paid holidays)

    + Tuition Reimbursement (FT Employees)

    + Paid Time Off

    Salary:

    $70,000 -$75,000

     

    \#indeedelior

    \#LI-MA1

    About Constellation:

    From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.

    About Elior North America:

    Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

     

    At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

     

    **Disclaimer:** This job description can be revised by management as needed.