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Seeking a Collections Specialist in Lenexa!!

Job Description

The Collections Specialist plays a critical role in ensuring timely and accurate payments from an assigned customer base. This position requires adherence to collection policies to optimize efforts and maintain a high standard of payment accuracy.

Responsibilities

+ Generate a high volume of outbound collection outreaches daily via email and voice calls.

+ Engage and promptly notify management of any customer's unwillingness to pay according to their payment terms.

+ Maintain over 90% of accounts receivable at 3%.

+ Pull a daily aging report for the assigned customer base and contact customers with past due balances greater than 30 days.

+ Document collection efforts, payment status, billing issues, and resolution status.

+ Communicate with customers in a courteous and professional manner.

+ Document collection efforts in the company ERP system.

+ Provide additional support to other departments when necessary to resolve customer issues.

+ Respond to credit hold queues in a timely manner to avoid customer delays at the counter or delivery of the order.

+ Monitor assigned shared accounts receivable credit department email inbox.

Essential Skills

+ Experience in collection and accounts receivable management.

+ Proficiency in handling collection calls.

+ 3-5 years of B2B collections experience.

+ Intermediate proficiency in Microsoft Excel.

Additional Skills & Qualifications

+ High school diploma or equivalent.

Work Environment

The position follows a hybrid work model, with in-office work required from Tuesday to Thursday once training is complete. Standard working hours are from 8 AM to 5 PM.

Pay and Benefits

The pay range for this position is $22.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Lenexa,KS.

Application Deadline

This position is anticipated to close on Aug 5, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.