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Job Title: Inside Sales Representative

Job Description

The Inside Sales Representative (ISR) plays a pivotal role in driving sales growth and customer satisfaction through efficient quoting, proactive follow-up, and effective coordination of post-sale activities. This position is responsible for managing small-scale sales opportunities, coordinating trade shows, ensuring accurate record-keeping in Zoho CRM, and providing consistent reporting to leadership. The ISR is also a key contributor to customer service, government sales coordination, and administrative support across the sales cycle.

Responsibilities

Quoting & Invoicing

o Prepare and issue quotes for parts, lab, and field service opportunities.

o Ensure all completed work is properly invoiced to the customer.

CRM & Documentation

o Record and maintain small opportunities in Zoho CRM.

o Attach all relevant documents (Sales Acknowledgements, POs, etc.) to corresponding opportunities in Zoho.

o Send Sales Acknowledgements for all orders.

Opportunity Management

o Regularly follow up on all ISR-managed opportunities to ensure movement through the sales pipeline.

o Submit a Monthly Opportunity Report to the Director of Sales, including: New opportunities, Closed (won/lost) opportunities, Status updates on active opportunities

Customer Service & Support

o Proactively contact customers to assess satisfaction and offer assistance.

o Conduct follow-up calls after project delivery and commissioning to gather feedback.

o Issue and track Return Merchandise Authorizations (RMAs).

o Maintain detailed inventory documentation, including serial numbers and QC packets for each order.

Government Sales & Coordination

o Serve as GSA Coordinator for government related sales activity.

o Monitior SAM.gov weekly for relevant federal contract opportunities.

Trade Show Management

o Coordinate all aspects of trade show participation, including registration, logistics, and promotional materials.

Administrative Support

o Provide backup support for incoming sales and service phone calls.

Qualifications:

o 2+ years of inside sales, customer service, or related experience

o Proficient in CRM systems (preferably Zoho)

o Excellent communication and interpersonal skills

o Strong attention to detail and organizational ability

o Experience working with GSA/SAM.gov preferred

o Ability to manage multiple projects and deadlines simultaneously

This position is urgently interviewing. If you are interested, please upload your most up to date resume and email your availability for a 5-10 minute call to kvespia@ astoncarter.com.

Pay and Benefits

The pay range for this position is $25.81 - $35.48/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 6, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.