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Job Title: Operations SpecialistJob Description

Join our dynamic team as an Operations Specialist, where you'll focus on executing tasks with quality and efficiency. You will play a crucial role in managing shipments, orders, and customer interactions, ensuring smooth operations in accordance with company policies and standard operating procedures.

Responsibilities

+ Provide shipment information and create orders.

+ Activate shipments and build loads.

+ Assign loads and schedule appointments.

+ Track and trace shipments efficiently.

+ Enter events and perform invoicing tasks.

+ Monitor task boards and assigned email accounts to respond to customer and carrier requests.

+ Document events using knowledge gained through SOPs and experience.

+ Follow defined escalation procedures and training when required.

+ Follow through on customer or carrier requests to ensure satisfaction.

+ Validate and ensure the accuracy of load data in systems according to company and customer standards.

Essential Skills

+ Bachelor's degree or 2 years of relevant experience.

+ Attention to detail and strong data entry skills.

+ Proficiency in logistics and vendor relationship management.

Additional Skills & Qualifications

+ Experience with shipment tracking and documentation.

+ Ability to follow SOPs and escalation procedures effectively.

Work Environment

The position is based in our HQ building on the second floor, offering a professional and collaborative in-office work setting. You will have the opportunity to connect with a diverse, global network, contributing to sustainability and innovation for our customers and communities.

Pay and Benefits

The pay range for this position is $21.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Sartell,MN.

Application Deadline

This position is anticipated to close on Aug 1, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.