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Print/Mail/Scan Production Associate - Kansas City, MO

General Information

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City

Kansas City

State/Province

Kansas, Missouri

Country

United States

Department

DELIVERY_ACCOUNT_OPERATIONS

Date

Thursday, July 17, 2025

Working time

Full-time

Ref#

20036067

Job Level

Individual Contributor

Job Type

Experienced

Job Field

DELIVERY_ACCOUNT_OPERATIONS

Seniority Level

Entry Level

Currency

USD - United States - US

Annual Base Salary Minimum

28,560

Annual Base Salary Maximum

57,120

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en\_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en\_US/careers) .

**Hourly:** Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .

Purpose:

The Prin/Mail/Scan Associate plays a critical role in executing on-site customer solutions, including mailroom services, print and document operations, and administrative support tasks, ensuring service excellence and customer satisfaction.

Primary Responsibilities:

+ Operate office and production equipment (e.g., printers, scanners, inserters, fax machines) and ensure optimal performance.

+ Perform mail handling duties including sorting, scanning, distribution, and package tracking.

+ Support document preparation, printing, and finishing (e.g., stapling, binding, laminating).

+ Maintain accurate logs and documentation for billing, meter reads, and production jobs.

+ Ensure compliance with Service Level Agreements (SLAs) and promptly escalate issues.

+ Monitor supply inventory and perform replenishment as needed.

+ Deliver excellent customer service and act as a key daily contact for client interactions.

+ Use Microsoft Office tools and internal systems to complete administrative and reporting tasks.

Skills and Qualifications:

+ Strong interpersonal and communication skills.

+ Ability to multitask and manage priorities in a fast-paced environment.

+ Functional knowledge of Microsoft Office (Word, Excel, Outlook).

+ High attention to detail and organization.

+ Ability to work independently and problem-solve operational issues.

+ Comfortable with light physical tasks (e.g., lifting up to 50 lbs, standing for extended periods).

Education and Experience:

+ High School Diploma or equivalent required.

+ 1+ year of experience in customer service or operations support preferred.

+ Training on Xerox systems and equipment will be provided.

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Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to [email protected]. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.