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This is a fully onsite role based in St. Paul.

Description

Customer Service Representative will be responsible for fielding inbound calls from clients who are looking to receive service on the company's products.

Reps will field the call, try to understand/troubleshoot the issue, and then schedule an appointment for a service technician to go onsite and fix the issue.

In addition to fielding the calls, they will be responsible for logging the calls in their internal CRM system.

Individual must be able to multi-task, maintain a positive attitude, and show initiative.

The vast majority of these calls are related scheduling onsite service.

They will also be working in Excel spreadsheets for some simple invoicing

The clerical part of the role can be quite repetitive and mundane, but is easy to learn.

Skills

customer service representative, call center, retail, data entry, microsoft office, scheduling, coordinate, coordinating, service, phone, inbound, appointment, customer service, outlook

Additional Skills & Qualifications

Must Haves:

1+ year of customer service experience (highly preferred in office setting)

HS Diploma

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in SAINT PAUL,MN.

Application Deadline

This position is anticipated to close on Jul 31, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.