"Alerted.org

Join us in Orange County, California and live in one of the nation's top vacation destinations with year\-round sunshine, picturesque beaches, premiere attractions and a lively dining and arts scene\.

The award\-winning AAA 5\-Diamond _Waldorf Astoria Monarch Beach Resort & Club_ is seeking a **Rooms Manager** to join the Team\!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid\-back vibe and fun, active lifestyle\.

The resort is perched on 175 acres atop a 150\-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets\. _This includes 4 restaurants, a beach club, lounge, marketplace, and IRD\._

**Want to learn more?** Hotel Website \(https://www\.waldorfastoriamonarchbeach\.com/\),Facebook \(https://www\.facebook\.com/waldorfmonarchbeach\),Instagram \(https://www\.instagram\.com/wamonarchbeach/\)

What will I be doing?** **What will I be doing?

This role involves supporting both short\- and long\-term planning, as well as the day\-to\-day operations of rooms and related areas\. You will serve as a vital resource to the Operations Team, assisting during peak periods and providing coverage for Rooms Leaders when they are unavailable\. You will work across multiple departments including Front Office, Guest Services, Housekeeping, Laundry, and Valet Parking to ensure smooth operations and exceptional guest experiences\.

Job Responsibilities

+ Assist in the management and coordination of Rooms operations across the front and heart of the house\.

+ Quickly analyze operational statistics and use insights to help improve property performance and guest satisfaction\.

+ Support the development, implementation, and maintenance of operational standards and procedures\.

+ Engage frequently and positively with guests, resolving any issues or complaints promptly and effectively\.

+ Maintain ongoing communication with management and various departments to ensure guest service needs are consistently met\.

+ Regularly move throughout all rooms departments to visually monitor ambiance \(lighting, music, temperature\), business activity, staffing levels, service steps, timing, standards, and cleanliness\.

+ Assist in maintaining operational pars and back\-stock levels by supporting quarterly OSE \(Operating Supplies and Equipment\) inventories\.

+ Support human resources functions within the rooms division, including assisting with hiring, training, coaching, and employee development\. Help foster a motivated and high\-performing team\.

+ Ensure compliance with all federal, state, and local employment and civil rights laws within supported departments\.

+ Provide on\-the\-ground support to the Director of Rooms by assisting with operational initiatives, staffing coordination, and ensuring daily operations run smoothly\.

+ Serve as a flexible and reliable presence in the Rooms Division, stepping in to cover for departmental leaders across Front Office, Housekeeping, Guest Services, Laundry, and Valet Parking as needed\.

+ Contribute to maintaining Hilton’s standards and brand reputation by consistently delivering quality service and operational excellence\.

+ Perform additional duties as assigned by management\.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:

+ Hospitality \- We're passionate about delivering exceptional guest experiences\.

+ Integrity \- We do the right thing, all the time\.

+ Leadership \- We're leaders in our industry and in our communities\.

+ Teamwork \- We're team players in everything we do\.

+ Ownership \- We're the owners of our actions and decisions\.

+ Now \- We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality

+ Productivity

+ Dependability

+ Customer Focus

+ Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\)\. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!

**The Benefits** – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

+ Access to pay when you need it through DailyPay

+ Medical Insurance Coverage – for you and your family

+ Mental health resources including Employee Assistance Program

+ Best\-in\-Class Paid Time Off \(PTO\)

+ Go Hilton travel program: 100 nights of discounted travel

+ Parental leave to support new parents

+ Debt\-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications

+ 401K plan and company match to help save for your retirement

+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount

+ Career growth and development

+ Team Member Resource Groups

+ Recognition and rewards programs

__ Availablebenefitsmay vary depending upon property\-specific terms and conditions of employment\.

**Salary Range:** The annual salary range for this role is $90,000 \- $110,000 and is based on applicable and specialized experience and location\.

\#LI\-MD1

**Job:** _Guest Services, Operations, and Front Office_

**Title:** _Rooms Manager \- Waldorf Astoria Monarch Beach Resort_

**Location:** _null_

**Requisition ID:** _HOT0BSU7_

EOE/AA/Disabled/Veterans