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Are we RIGHT for you?

The word RIGHT stands for what we VALUE: Respect, Integrity, Growth, Honesty and Teamwork.

Why join our team?

Middlesex Water Company (NASDAQ:MSEX) has been an industry leader since 1897. We promote professional and personal development in a work environment that is supportive and responsive. We understand the importance of our services and the individuals who uphold our reputation.

Joining our team means that you have a multitude of benefits that support you in and out of the workplace such as- full medical, dental, and vision benefits, 401k, paid time off, tuition assistance, learning and development opportunities, employee assistance program, and more. To learn more, please visit www.middlesexwater.com

Job Summary:

The Mailroom & Office Services Representative is responsible for the timely and accurate pick-up, sorting, and delivery of incoming, outgoing, and interdepartmental mail. This position also supports general office operations, including maintaining supply inventory, operating postage equipment, and performing courier services between company locations. This position reports to the Senior Manager of Billing. The successful candidate will be passionate about supporting and driving the Company’s Values, RIGHT: Respect, Integrity, Growth, Honesty and Teamwork.

Essential Duties and Responsibilities:

+ Ensure timely, accurate, and secure transport of internal and external mail, packages, and confidential materials across departments and locations.

+ Plan and adjust delivery routes for efficiency based on volume, urgency, or facility needs; communicate schedule changes as needed.

+ Use tracking tools or delivery software to log courier activity, maintain accurate delivery records, and ensure accountability for sensitive materials.

+ Operate and maintain mailroom equipment (e.g., postage meters, sorting machines); identify maintenance needs and coordinate service requests.

+ Distribute incoming office supply deliveries, support inter-office logistics, follow the procurement process for purchase orders, and assist departments with budget tracking and spend related to office supplies.

+ Handle documents and packages following security protocols and confidentiality requirements (e.g., HR, Legal, Finance).

+ Serve as the primary point of contact for mailroom-related inquiries, resolving issues professionally and ensuring consistent service to internal customers.

+ Recommend enhancements to improve delivery efficiency, safety, or sustainability (e.g., reusable packaging, route efficiency, digital notifications)

Qualifications & Requirements:

+ High school diploma or equivalent required.

+ Valid New Jersey driver’s license.

+ Strong interpersonal and communication skills.

+ Proficient in basic computer applications, including Microsoft Office.

+ Ability to work independently and prioritize multiple tasks.

+ Previous experience in mailroom, facilities, or office support preferred but not required.

Compensation & Benefits:

+ Salary Range: $17.23 – $25.85 per hour, based on experience and qualifications.

+ Benefits: This position is eligible for the Company’s comprehensive benefits package, which includes:

+ Medical, dental, and vision coverage (if not already enrolled)

+ 401(k) plan with company match

+ Company-paid life and disability insurance

+ Paid time off and 12 paid holidays (in accordance with company policy)

+ Tuition assistance and opportunities for professional development

+ Employees in this position may also be eligible for:

+ Performance-based bonuses

+ Profit-sharing programs

+ Stock options

Physical Requirements:

+ Regular use of computers, copiers, scanners, and other standard office equipment

+ Ability to lift, carry, push, and pull packages, boxes, and mail trays weighing up to 25 pounds

+ Comfortable walking, standing, bending, reaching, and lifting throughout the workday

+ Ability to file, retrieve, and organize documents in both seated and standing positions

+ Operate a motor vehicle for inter-office deliveries; valid driver’s license required

+ Ability to perform repetitive tasks such as sorting mail and stocking supplies

+ Manual dexterity to handle paperwork, mail items, and small office tools

+ Visual and auditory ability to safely perform job duties and operate equipment

LANGUAGE SKILLS: Requires excellent knowledge of the English language and excellent spelling.

Candidates must possess authorization to work in the United States.

Candidates must be able to pass a drug screen, pre-employment physical, background check, and have a valid driver’s license.

Middlesex Water Company and its' subsidiaries are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

You can submit your resume and salary requirements by using the job specific link below or by going to the careers page on our company website. https://www.middlesexwater.com/careers/

No phone calls please. We thank all applicants in advance for their interest; however, only those applicants who are being considered for the position, or are currently employed by Middlesex Water Company will be contacted.

This job posting complies with the New Jersey Pay Transparency Law, effective June 1, 2025, which mandates the disclosure of salary ranges, benefits, and other compensation in job advertisements