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Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

Job Description

**Reporting Location:** Poland, ME

**Pay:** $24.62 / hour

**Benefits:** 401(k) matching, health, dental, and vision insurance, life insurance, paid time off and holidays, short-term and long-term disability coverage, and much more!

Schedule(s):

**Day Shift:** Monday – Friday: 8:00 AM – 4:30 PM EST

Ability to work weekends and holidays per business needs is required

Responsibilities

Docking support for all accounts managed, to include manually docking pickups in TMS, supporting carrier training with how to dock in TMS, and key escalation contact for pick up issues with warehouse and 3pl carriers

Weekend support for dispatch, customer service, and OS&D, to include load coverage as needed, track and track, and 3pl carrier issue escalation

Follow up on late loads and provide the appropriate warehouse with the carrier’s new ETA

Coordinate and manage daily freight movements, ensuring timely and cost-effective transportation of goods across multiple modes (truckload, LTL, intermodal)

Monitor and optimize load planning and routing using transportation management systems (TMS) to maximize efficiency and reduce empty miles

Communicate with carriers, drivers, and internal stakeholders to resolve delays, disruptions, or exceptions in real-time

Analyze transportation data and KPIs to identify trends, improve service levels, and support continuous improvement initiatives

Maintain and update the after-hours carrier contact phone & e-mail list

All other duties as assigned

Qualifications

Qualifications

High school diploma, GED, or equivalent work experience

Bachelor’s degree in business administration or Logistics and Supply Chain is preferred but not required

1 -2 years’ experience in logistics or transportation operations

Proficiency in Microsoft Office applications (Outlook, Excel, Word, and PowerPoint) is required

Experience in SAP, TMP, or other ERP software preferred

Self-motivated and capable of working independently without direct supervision

Strong written and verbal communication skills with excellent interpersonal abilities

Exceptional customer service, problem-solving, critical thinking, planning, and organizational skills

Ability to multitask and effectively communicate with both internal and external team members

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. If you need any assistance or accommodations due to a disability, please contact us at Primo Brands Human Resources ([email protected])