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Job Description

The Product Manager 1 is a key member of the Nordstrom Product Management team, championing the customer experience evolution through data-driven insights using a variety of qualitative and quantitative inputs and delivering key features, functionality and programs for Nordstrom. Product Management at Nordstrom collaborates across the organization to drive innovative solutions that solve real problems, anticipate customer needs, and exceed their expectations to drive brand loyalty resulting in greater market share and improved financial performance. To accomplish this, product managers plan the product roadmap and prioritize the applicable technology backlog, lead product discovery, and measure and communicate results of the feature portfolio, all while ensuring stakeholder alignment. As a Product Manager 1 within the Customer Experience product team, you’ll play a critical role in executing our digital strategy across the Shopping Bag, Wish List and Checkout applications on Nordstrom.com and NordstromRack.com websites, iOS app and in-store Point-of-Sale system.

A day in the life…

+ Work with your manager to develop and communicate a clear product vision and strategy that is aligned with company goals and business priorities

+ Measure and monitor key KPI performance for Shopping Bag, Wish List and Checkout and provide insights for continuous improvements and feature opportunities

+ Prioritize features and develop quarterly priorities and annual backlog

+ Collaborate with the Experience Design, User Research and Engineering teams to create meaningful digital experiences for our customers

+ Write technical requirements and user stories

+ Embed with the Engineering squad to drive development through day-to-day management of backlog, agile ceremonies and feature releases

+ Develop a/b testing plan and run experiments to measure the success of customer optimizations

+ Keep current with customer research, competitive landscape, technology platforms and Nordstrom ecosystem to identify improvement opportunities and build backlog

You own this if you have…

+ 1+ years of product management experience or equivalent with technology or ecommerce company preferred

+ Bachelor’s degree in Business, Math, Engineering, Computer Science, or equivalent experience

+ Basic technical background and understanding of software development principles, including Agile development, and a/b testing methodologies

+ Ability to build relationships cross-functionally with multiple teams from areas such as Analytics, Engineering and User Experience

+ Strong verbal and written communication skills, including presenting to various levels within a matrixed organization

+ Proficient in data analysis and performance metrics

+ Strong critical thinking, analytical and problem-solving skills

+ Outstanding organizational and time management skills

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.

• 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$104,500.00 - $162,500.00 Annual

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_15\_Full\_Time\_ES-US.pdf

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!