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Medical Assistant Associate

Job Summary

The Section of Plastic Surgery is seeking a qualified MA to join the Plastic Surgery service to provide outpatient clinic services. In this position, the MA will function as part of the team, managing patient flow in a fast paced, outpatient setting, as well as supporting the plastic surgeons in providing care and treatment in a clinic setting.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

+ Excellent medical, dental and vision coverage effective on your very first day

+ 2:1 Match on retirement savings

Responsibilities*

Perform patient intake and rooming duties in the clinic. Document health information in the Electronic Medical record. Maintain proficiency and competency in performing tasks such as vital signs, dressing changes, and immunizations. Coordinate patient flow, as assigned, throughout the clinic. Perform various clinically related duties delegated by the medical staff. Provide routine instructions to patients regarding procedures, treatments, and follow-up care instructions as delegated by the clinical medical staff. Assist with complex procedures in the Procedure room. Assist with dressing changes for patients. Administer patient injections as directed. Completes FMLA, Disability and RTW forms and manage the MA MiChart In basket messages. Maintain equipment; orders and stocks supplies; and maintains an orderly clinic environment. Problem-solve patient and family care issues. Receive cross-training in all areas of the clinic. Assist in patient care activities and performance improvement projects in order to improve the safety, efficiency and quality in the Domino's Farms Plastic Surgery ACU.

Required Qualifications*

Graduation from a Medical Assistant or nursing assistant program or one or more years of experience as a medical assistant or nursing assistant in a clinic or acute care setting. Knowledge of basic medical terminology. Moderate standing/walking, as well as lifting, positioning, pushing and/or transferring patients. Demonstrated ability to utilize an electronic medical record. Excellent customer service and communication skills. Demonstrated ability to work as part of a team. Ability to take direction and receive feedback. Effective time management skills. Must have documented history of excellent attendance and punctuality. Demonstrated basic computer navigation skills, active listening, written, verbal and information technology skills.

Desired Qualifications*

Certification as a Medical Assistant is desired. Previous experience with EPIC software in a healthcare setting is desired. Demonstrated proficiency in MS Outlook, Lync, Microsoft Word/Excel. Knowledge of Michigan Medicine policies and procedures.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Detail

Job Opening ID

266520

Working Title

Medical Assistant Associate

Job Title

Medical Assistant Associate

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

MM Plastic Surg - Tech

Posting Begin/End Date

7/23/2025 -

Salary

$43,264.00 - $62,795.20

Career Interest

Patient Care Services