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Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities Serves as Business Operations and Service Director, Marine Corps Community Services (MCCS) South Carolina. Reporting to the MCCS Director and Deputy Director, the incumbent serves as the principal advisor for leading and managing Retail Activities, Recruit Sales, MCX 24 Operations and other retail activities as directed aboard MCRD Parris Island and MCAS Beaufort. Plans, manages, and leads the Director's programs by implementing program policy, procedures, and metrics to ensure programs meet criteria established by headquarters and local command. Evaluates and formulates recommendations to enable improved program functionality, methodology, and quality of products and services. Provides direction on strategy, design, development, and modification of plans to improve integration, flow and effectiveness of retail operations. Directs revenue generating business strategies and translates into organization action. Ensures resource allocation and facility sustainment strategies. Ensures appropriate inspection and performance management. Continuously analyzes operations for improvement and program optimization. Cultivates and maintains cooperative working relationships with MCCS management and base directorates to promote project activities which require negotiation and collaboration with representatives inside and outside the organization and local community. Addresses administrative, technical, logistical, and protocol aspects of functions, projects, programs, and events from initial conception through completion and evaluates to ensure efficient and effective overall operation, cost effective procurement methods, effective use of technology and a robust communication strategy for complex high visibility plans which significantly affect the overall support for the base. Provides expert advice and direction on appropriate products or services for customers. Serves as an authority to allocate, adjust, administer, and monitor the operating and capital budget for the division. Approves cost centers, monitors expenses, and ensures budgetary objectives are met. Presents financial briefs and reports to the Director, Deputy Director and Chief Financial Officer and serves as primary point of contact on budget concerns and variances for the division. Supervises full performance level NFS, NF4 and NF3 employees and assigned active duty Marines directly and indirectly to include: assigning, distributing, evaluating work; coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, recommending and completing performance reviews, recommending and administering discipline, recommending and administering incentive awards, approving time, training employees, keeping ahead of and actively supporting the principles of the EEO program, and prevention of sexual harassment, being alert to alcohol/drug abuse to take appropriate action, serving as final authority for human resources controversies, being responsive to human capital strategic plans, succession management initiatives, and civilian leader development. Provides World Class Customer Service with an emphasis on professionalism and courtesy. Models effective communication in a professional manner by investigating issues, conflicts and problems to provide resolution in a timely manner. Over sees continuous monitoring of the satisfaction of the quality of goods and services. Ensures employees observe established standards to actively supporting the principles of the EEO program and prevention of sexual harassment and promptly addresses questionable situations. Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications Bachelor's degree in Business or a related field appropriate to the work of the position and five years of experience in the occupation, or a related field or work area, or an appropriate combination of education and experience which demonstrates possession of knowledge and skill equivalent to that gained in the above, or appropriate experience which demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. Expert knowledge and seasoned experience which demonstrates skill to plan, manage, and lead the execution of Marine Corps Exchange Program, MCX 24 Operations and other retail activities as directed. Knowledge of military command structure, missions, and organizational relationships. Broad knowledge of marketing, personnel management, retailing, customer service requirements, and construction management. Excellent oral and written communication skills. Knowledge of acquisition and management processes. This position is designated as Position of Trust, and the incumbent must be eligible for a background check. Appointment and continued employment is subject to a favorable Access National Agency Check (ANACI) with Inquiries. The incumbent of the position participates substantially through decision or exercise of significant judgment in taking official action for: contracting or procurement, administering or monitoring federally conferred financial or operational benefits, regulating or auditing a non-federal entity, or other activities in which final decision making or action may have a direct and substantial economic impact on the interests of the organization. The incumbent is required to file an annual Confidential Financial Disclosure Form OGE 450 to avoid conflict of interest or to carry out the purpose of any statute, executive order, or regulation applicable to or administered by the employee. Education Additional Information GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Marijuana is a Schedule 1 drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws. A positive drug test result for marijuana (or any other drug tested for) will result in the withdrawal of the tentative job offer and inability to apply for a position within the Department of Defense for 6 months from the date of the drug test. Applicants may not be employed in the chain of command of their relatives. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.