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Position Summary

Are you a detail-oriented, people-focused professional looking for a rewarding role in healthcare? OrthoNY is seeking a Full-Time MRI Coordinator (Front Desk Receptionist - Imaging Department) to join our team. This position plays a vital role in ensuring a smooth and supportive experience for our patients receiving MRI services. It’s a great opportunity for someone who thrives in a fast-paced, patient-facing environment and wants to grow within a leading orthopedic practice.

Schedule: Monday–Friday, 11:30am–8:00pm — perfect for those who prefer later hours or need mornings free.

Responsibilities

+ Serve as the first point of contact for MRI patients, delivering warm, professional, and responsive service, obtains required information, documents and signatures;

+ Contacts other imaging centers to set up appointments for our patients and/or provides support to outside vendors;

+ Contacts patients to confirm their test appointment as well as ensures a follow-up appointment has been made

+ Performs check-out process, collects patient payments, including co-pays and any past due balances, post any cash collected into practice management system and issues receipt;

+ Schedules follow-up appointments and testing as provider directs:

+ Posts charges from encounter form in accordance with correct coding guidelines, using CPT, HCPCS and ICD 9 coding formats;

+ Performs accounts receivable work, balances and closes journal each day;

+ Other responsibilities as needed.

Qualifications

+ High school diploma or equivalent required;

+ Minimum of 1-year experience in a medical setting; 3 years preferred;

+ Excellent communication and customer service skills;

+ Must be familiar with medical terminology;

+ Strong data entry skills.

+ Excellent communication and customer service skills

Other Information

+ Ability to travel to various OrthoNY locations if needed. Reliable transportation is essential