• Ambulatory Services Coordinator - Clinic…

    Queen's Health System (Kamuela, HI)


    RESPONSIBILITIES

    Effective Date: 07/25

    I. JOB SUMMARY:

    • Assists in coordinating and monitoring of the daily operations for assigned areas for Ambulatory Services. Ensures functions and activities performed are within department and Queen’s North Hawaii Community Hospital’s (QNHCH) policies and procedures, and operations meet quality standards and established organizational goals and objectives.

    • Performs administrative support activities for the Director.

    II. TYPICAL PHYSICAL DEMANDS:

    A. ESSENTIAL FUNCTIONS:

    • Seeing. Hearing. Speaking. Finger dexterity.

    B. MANUAL MATERIAL HANDLING:

    • Infrequent: N/A

    • Occasional: Lift waist to shoulder between 0-5 lbs. Carry between 0-5 lbs.

    • Frequent: N/A

    • Constant: N/A

    C. NON-MANUAL MATERIAL HANDLING:

    • Infrequent: N/A

    • Occasional: Stand. Stoop/Bend. Reach: shoulder level. Reach: above head.

    • Frequent: Walk. Gripping.

    • Constant: Sit.

    III. TYPICAL WORKING CONDITIONS:

    • Not substantially subjected to adverse environmental conditions.

    • May be exposed to infectious and contagious diseases.

    IV. MINIMUM QUALIFICATIONS:

    A. EDUCATION:

    • High School diploma or equivalent.

    • Associate's degree required, preferably in business; or two (2) years progressively responsible administrative experience may be substituted for educational requirement.

    B. CERTIFICATION AND LICENSURE:

    • No certification and/or licensure requirement.

    C. EXPERIENCE:

    • In addition to education requirement, two (2) years of experience in patient registration, admitting, medical insurance and/or billing preferably in a physician practice, clinic, medical insurance or health care agency.

    • Prior experience and proficiency in use of hospital and/or ambulatory information systems required, preferably EPIC.

    • Experience to demonstrate:

    o Ability to use a computer with MS Office (Outlook, Word, PowerPoint and Excel).

    o Ability to communicate in English effectively, both verbal and in writing with a broad range of people.

    o Ability to provide excellent customer service.

    o Knowledge of medical terminology.

    o Leadership and/or supervisory experience preferred.

    • Knowledge of ICD-10 and CPT coding preferred.

     

    Equal Opportunity Employer/Disability/Vet