• Lead Debit Card Representative

    OceanFirst Bank (Toms River, NJ)


    WHAT WE EXPECT OF YOU

    + Advanced knowledge and understanding of the Debit Card servicing process.

    + Proven client service skills and the ability to resolve problems independently or escalate as needed.

    + Advanced knowledge of Core, card management systems and other applicable processing systems.

    + Excellent communication and interpersonal skills.

    + Strong analytical and technical skills along with logical thought processes are also required.* Proficiency in MS Office Suite.

    + Attention to detail and thorough follow-up skills.

    + Ability to organize time and resources and set priorities to accomplish multiple duties.

    + Demonstrated ability and desire to lead and drive individual and team results.

    YOUR QUALIFICATIONS

    + High school diploma or equivalent required. Bachelor's degree preferred or equivalent preferred.

    + A minimum of 3-5 years Debit Card processing experience.

    + Coaching and developing staff and process improvement preferred.

    INTERNAL AND EXTERNAL CONTACTS

    + Considerable and frequent with management.

    + Frequent contact with vendors and customers

    WORKING CONDITIONS/PHYSICAL REQUIREMENTS

    Office environment. Ability to operate a computer. Ability to communicate in order to exchange simple to complex information with individuals and groups. Ability to travel throughout Bank footprint.